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Webtrekk VS Smaply

Compare Webtrekk VS Smaply and see what are their differences

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Webtrekk logo Webtrekk

With the Webtrekk App, you can access your most important analyses and reports from your Webtrekk...

Smaply logo Smaply

Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.
  • Webtrekk Landing page
    Landing page //
    2021-12-20
  • Smaply Landing page
    Landing page //
    2022-03-09

Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.

Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.

Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.

Webtrekk

Website
webtrekk.com
Pricing URL
-
$ Details
Platforms
-
Edit details

Smaply

Website
smaply.com
Pricing URL
Official Smaply Pricing
$ Details
freemium €19.0 / Monthly (Basic plan, billed monthly per user)
Platforms
Www.smaply.com
Edit details

Webtrekk videos

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Smaply videos

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Why to use a digital tool for customer journey maps

More videos:

  • Review - Create a Customer Journey Map using Smaply
  • Tutorial - How to create a customer journey map with Smaply (Part 2)

Category Popularity

0-100% (relative to Webtrekk and Smaply)

Webtrekk

Smaply

Web Analytics
100 100%
Web Analytics
0% 0
Customer Journey
18 18%
Customer Journey
82% 82
Analytics
100 100%
Analytics
0% 0
Marketing Platform
23 23%
Marketing Platform
77% 77

User comments

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What are some alternatives?

When comparing Webtrekk and Smaply, you can also consider the following products

CEMantica - CEMantica is a journey mapping tool that enables users to understand the experience and movement of their customers throughout their visit.

Uxpressia - Create customer journey maps, personas & impact maps online

Pointillist - Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.

Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

JourneyLabs - JourneyLabs is a platform that helps organizations in healthcare and allows users to deploy automated digital engagement systems.

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