WebEngage
Klaviyo
MoEngage
Emarsys
Brevo
Drip
ReachMail
Lyris HQ
ProProfs Knowledge Base
Document360
HelpJuice
Kbee
Zendesk
Confluence
Freshdesk
KnowledgeBase Builder
Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.
With its smart settings and robust integrations with tools like Google Analytics, Slack, Microsoft Azure AD, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.
WebEngage ProProfs Knowledge BaseI wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.
Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature
Based on our record, WebEngage seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
This is exactly what even we, at WebEngage, had to do to come in the cross-industry B2C marketers radar. Scroll to the bottom to find a list of our services: https://webengage.com/. A consolidated page would have made more sense, but it's really all about SEO in the end as we carry on living our digital lives! Source: about 3 years ago
Klaviyo - Klaviyo helps brands own the customer experience, grow higher-value relationships, and deliver more personalized marketing experiences across email, mobile, and web.
Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
MoEngage - Insights-Led Customer Engagement Platform
HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.
Emarsys - B2C marketing automation software.
Kbee - Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.