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Wazo VS Genesys Cloud

Compare Wazo VS Genesys Cloud and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Wazo logo Wazo

Wazo is a unified communications platform based on Asterisk and focused on extensibility.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Wazo Landing page
    Landing page //
    2023-05-07
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Wazo videos

+ Add

Wazo table review

More videos:

  • Review - Ailene's Wazo Acacia Live Edge Table Review
  • Demo - Programmable use case - Episode #5 | Simple IVR

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Wazo and Genesys Cloud)

Wazo

Genesys Cloud

Communication
9 9%
Communication
91% 91
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
13 13%
Enterprise Communication
87% 87
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing Wazo and Genesys Cloud, you can also consider the following products

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

FusionPBX - FusionPBX is an open source FreeSWITCH GUI.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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