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Waterstreet FMS VS NICE inContact

Compare Waterstreet FMS VS NICE inContact and see what are their differences

Waterstreet FMS logo Waterstreet FMS

Find out what users are saying about Waterstreet FMS. Read user Waterstreet FMS reviews, pricing information and what features it offers.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Waterstreet FMS Landing page
    Landing page //
    2021-08-25
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Waterstreet FMS videos

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NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Waterstreet FMS and NICE inContact)
ERP
100 100%
0% 0
Communication
0 0%
100% 100
Inventory Management
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Waterstreet FMS and NICE inContact

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Waterstreet FMS and NICE inContact, you can also consider the following products

ESP - C language web framework.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Katana MRP - Katana Cloud Inventory gives you a live look at all the moving parts of your business — sales, inventory, and beyond. Combining a visual interface and smart real-time master planner, Katana makes managing inventory and manufacturing intuitive.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

The Manager's Red Book - Other Retail

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.