Software Alternatives, Accelerators & Startups

Wannadocs VS Salesforce Service Cloud

Compare Wannadocs VS Salesforce Service Cloud and see what are their differences

Wannadocs logo Wannadocs

Wannadocs is a Knowledge Base management system. We can help you build an internal knowledge base for your team and hosted product docs for your customers, all within the same awesome UI. Start to increase user satisfaction today!

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Wannadocs Landing page
    Landing page //
    2021-11-15

Build a stunning, easy-to-manage product docs To create a high-quality knowledge base, you need to focus on creating content, we make a lot of efforts to save you from technical details and give you access to the best solutions in supporting your customers.

Knowledge Base Portal The Portal is a knowledge management system for content producers. It's the heart of the Wannadocs that is available only for knowledge base owners and editors. Here you will create and edit articles, see Analytics, manage Project settings and Team.

  1. Content Nesting: Articles and categories can be deeply nested. Try drag and drop it!

  2. Rich Embeds: Figma, Airtable, Codepen, Github, Typeform, YouTube, Vimeo.

  3. Content Importing Import content directly from Notion, Google Docs, Github Wiki.

See all Portal features ✨

Knowledge Base Website The Website is a knowledge base that is available for content consumers. It's a result of your content creation. Fast and robust, mobile-friendly, and SEO-optimized application. Here your customers or colleagues will get your Knowledge Base.

  1. Fast Loading: Content compressed and cached. High Google PageSpeed results!

  2. Popular Translations: English, Russian, German, French, Spanish, Portuguese, and Ukrainian.

  3. Content Delivery Network: Uploaded images stored in the CDN that allows getting articles faster.

See all Website features ✨

  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Wannadocs

$ Details
paid Free Trial $10.0 / Monthly (Unlimited views, Multi-languages, 100 articles, 1 GB storage)
Platforms
Browser Web
Release Date
2020 October

Wannadocs features and specs

  • Editor: Yes
  • Markdown: Yes
  • Export to PDF: Yes
  • SEO Optimized Content: Yes
  • Analytics: Yes
  • SSL Certificates: Yes
  • Integrations: Intercom, Chatra, etc
  • Cloud-based: Yes
  • Self Hosted: Yes
  • Branding: Logo, Favicon, theme color management
  • Team Management: Owner or Editor roles
  • Multiple Languages: English, Russian, Ukrainian, German, French, Spanish, Portuguese
  • Variations Management: Yes
  • Embeds: Figma, Airtable, Codepen, Github, Typeform, YouTube, Vimeo, etc
  • Drag & Drop Interface: Yes
  • Hotkeys: Yes
  • Importing: Notion, Google Docs, Github Wiki
  • Custom Domain: Yes
  • Custom CSS: Yes
  • Custom JS: Yes
  • CDN Delivery: Yes
  • Mobile first: Yes
  • Responsive Design: Yes
  • Search Functionality: Yes
  • Robots.txt: Yes
  • Sitemap.xml: Yes

Salesforce Service Cloud features and specs

No features have been listed yet.

Wannadocs videos

How to create a new project in Wannadocs?

More videos:

  • Demo - Wannadocs Demo

Salesforce Service Cloud videos

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Wannadocs and Salesforce Service Cloud)
Knowledge Base
100 100%
0% 0
Help Desk
0 0%
100% 100
Documentation
100 100%
0% 0
Customer Support
1 1%
99% 99

User comments

Share your experience with using Wannadocs and Salesforce Service Cloud. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Wannadocs and Salesforce Service Cloud

Wannadocs Reviews

We have no reviews of Wannadocs yet.
Be the first one to post

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...

What are some alternatives?

When comparing Wannadocs and Salesforce Service Cloud, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.