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vthere VS Blitzz

Compare vthere VS Blitzz and see what are their differences

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  3. » Reviews
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vthere logo vthere

vthere is a revolutionary SaaS solution, destined to redefine the service industry globally. As specialists in remote visual assistance, surveys, and inspections, vthere's mission is to cut travelling, reduce costs and transform staff productivity.

Blitzz logo Blitzz

Blitzz provides software for Remote Video Inspections and Customer Support over Live Video.
  • vthere Landing page
    Landing page //
    2023-06-19

Introducing vthere, the game-changing SaaS solution that will revolutionise your service-based business. Based in the UK and expanding globally, vthere specialises in remote visual assistance, surveys, and inspections. Our goal is to transform your productivity, reduce operational costs and massively cut down carbon emissions.

Crafted by a team of expert developers with proficiency in WebRTC, AR, and AI, vthere remote visual assistance software is built on the robust Amazon AWS technology. This ensures seamless delivery, top-notch security, unparalleled performance and support in any global region.

  • Blitzz Landing page
    Landing page //
    2021-07-30

Blitzz provides users a user-friendly solution for remote video inspections and customer support over live video without an app download. Customer Support techs can remotely see a customer’s equipment and use Blitzz to diagnose and solve the problem remotely. Use advanced features like markup images to collaborate on solutions and get tips about where they could get stuck while doing repairs. Blitzz is deeply integrated with CRMs and ITSMs like Salesforce, Zendesk, and ServiceNow.

vthere

Website
vthere.ar
Pricing URL
Official vthere Pricing
$ Details
freemium
Platforms
Windows iOS Android Mac OSX
Release Date
-
Edit details

Blitzz

Website
blitzz.co
Pricing URL
Official Blitzz Pricing
$ Details
freemium $35.0 / Monthly (Pro)
Platforms
Web iOS Android Browser Google Chrome Mac OSX Windows Linux Firefox Safari REST API Cross Platform Cloud iPhone JavaScript Salesforce ServiceNow Zendesk
Release Date
2017 January
Edit details

vthere features and specs

  • AR Measuring Tool : Yes
  • HD Image Capture : Yes
  • Video Recording: Yes
  • Host checklist / task workflow: Yes
  • Google Maps integration: Yes
  • Optical Character Recognition : Yes
  • AI image and text search : Yes
  • Remote Torch and Zoom control : Yes
  • Annotations : Yes
  • Live Pointer : Yes
  • Document capture : Yes
  • Face to Face Video calls : Yes
  • Self Survey video, image capture: Yes

Blitzz features and specs

  • SMS: Choose how you invite your guest users. All of this can be configured based on your workspace domain.
  • No app download: Blitzz Supports all major mobile browsers so your guest users don't have to install an app.
  • Screen sharing: Remote assistance software allows you to share screen from mobile and web devices. Markup and annotate on shared view.
  • Augmented Reality: Use a Live pointer on a live video stream to navigate the end-user.
  • Markup Tools: Draw and markup on an image using pointers, arrow, and text. Save the image for future reference.
  • Silent Observer: Allow a Trainee or Supervisor to join the same call as a silent observer during remote video sharing.
  • Optical Character Recognition: Extract Text and Numbers from images. Eg. VIN number, Barcode, Model Number, etc.
  • Remote Flash Light: Agents can remotely turn ON and OFF mobile users flash-light
  • Remote Zoom: Remotely zoom with remote visual support features that enable you to view finite details.
  • Capture and Save Image: Capture and save images from live stream or screen share. Documentation is easy with our remote video support features.

vthere videos

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Blitzz videos

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Remote Video Support with Blitzz

More videos:

  • Demo - Remote Video Inspections with Blitzz

Category Popularity

0-100% (relative to vthere and Blitzz)

vthere

Blitzz

Augmented Reality App
100 100%
Augmented Reality App
0% 0
Customer Support
0 0%
Customer Support
100% 100
Augmented Reality
38 38%
Augmented Reality
62% 62
Communication
0 0%
Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare vthere and Blitzz

vthere Reviews

We have no reviews of vthere yet.
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Blitzz Reviews

  1. Great and easy to use for video support

    What I like the best about Blitz is that it is an interactive and user-friendly interface. It’s hassle-free to use and understandability isn’t an issue. Its customer service is above par with prompt support option to walk you through any problems that you may face, which is highly unlikely given my experience with it.

    🏁 Competitors: Zoom
    👍 Pros:    First of all there is a free option that you try, and even this package has great possibilities. the best part, that you can customize your branding and sms text messages to meet your branding for remote video call invite
    👎 Cons:    Hard to find with the level of customer support these guys are providing
  2. "Beautiful and easy to use for video support App"

    What makes Blitzz perfect for us is that we're able to send a link to a customer for tech support, and they're able to instantly jump on a video call without having to download or install anything. As our customers are not always tech savvy, not educating them on a new tool allows us to meet them on their level, increasing our likelihood of helping them resolve their issues.

    🏁 Competitors: TechSee, SightCall
    👍 Pros:    I love that i can send a link over sms/whatsapp and tell someone to open it in chrome and just know that it will work. i have had almost no issues with the service in the several years that i have used it. my clients have found it easy to connect, and the screen share has been vital to my remote business.
    👎 Cons:    To be honest nothing! i think they should do a little more marketing, people don't know about them much! except that all looks good and okay for me!

What are some alternatives?

When comparing vthere and Blitzz, you can also consider the following products

SightCall - SightCall offers comprehensive real-time video APIs and Mobile SDKs that makes it simple to embed...

TechSee - Intelligent visual customer support solution

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