Voyced is a VoIP (telephone) solution provider with the ambition to grow pan-European with our low-cost, commercial grade IPPBX.
We are now present in 165+ countries in Europe and beyond. We have normal telephone numbers (geographic and National) / DIDs, Call Center DIDs, Mobile VoIP numbers, Special DIDs, Toll-Free numbers / DIDs and UIFN (Universal International Freephone Number) DIDs. We also created several ultra flexible solutions, like our Elastic Pool solution, Call Recording and Call Conferencing, that will strongly benefit companies that have a varying call load in multiple countries. Our SoftPhones are rated as second to none by our experienced users too.
Quality is always most important and now you can have that, wherever you are and for the lowest cost ever. Let us help you and get in touch now!
In the end, it boils down to the fact that you will get a commercial grade VoIP solution. A telephony solution that would normally only be available to the big corporations and for a very interesting price and top-notch flexibility.
Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
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