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Vision Helpdesk VS Nylas Mail

Compare Vision Helpdesk VS Nylas Mail and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Vision Helpdesk logo Vision Helpdesk

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software

Nylas Mail logo Nylas Mail

The Nylas Cloud API powers your application with email, calendar & contacts features. Built-in features for better email, calendar, and contact management.
  • Vision Helpdesk Landing page
    Landing page //
    2022-12-25

Vision Helpdesk was established in 2005 and it offers four Customer Service tools. 1) Help Desk Software 2) Satellite / Multi-Company Help Desk 3) ITIL/ ITSM Service Desk Software (PINKVerify Certified) 4) Multi-Company Live Chat Software

Vision Helpdesk's all products are available in both SaaS and On-Premises versions. Trusted by 20000+ Customers across the globe.

  • Nylas Mail Landing page
    Landing page //
    2023-09-16

Vision Helpdesk

Website
visionhelpdesk.com
Pricing URL
Official Vision Helpdesk Pricing
$ Details
freemium $8.0 / Monthly (Per Staff Billed Annually)
Platforms
Web Windows Android iOS Linux Cloud Browser
Release Date
2007 January
Edit details

Nylas Mail

Website
nylas.com
Pricing URL
Official Nylas Mail Pricing
$ Details
-
Platforms
-
Release Date
2013 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Christine Spang
Employees
100 - 249
Edit details

Vision Helpdesk features and specs

  • Incident Management: Yes
  • Problem Management: Yes
  • Change management: Yes
  • Contractor Management: Yes
  • Supplier Management: Yes
  • Client Management: Yes
  • Staff Management: Yes
  • Automated workflow: Yes
  • Task management: Yes
  • Release Management: Yes
  • Virtual Agent: Yes
  • Live Chat: Yes
  • Social Media Integrations: Yes
  • Api and Integrations: Yes
  • PINKVerify Certified: Yes
  • SaaS & On-Premises: Yes
  • Ticket Billing: Yes
  • Knowledge Management: Yes
  • Forums: Yes
  • Customer portal: Yes
  • Email Parsing: Yes
  • Automation: Yes
  • Workflow Management: Yes
  • Round Robin: Yes

Nylas Mail features and specs

No features have been listed yet.

Vision Helpdesk videos

+ Add

Vision Helpdesk: Customer Service Software

More videos:

  • Demo - Satellite / Multi Company Help Desk Software by Vision Helpdesk
  • Demo - Live Chat Software

Nylas Mail videos

+ Add

Gmail with Nylas Mail

Category Popularity

0-100% (relative to Vision Helpdesk and Nylas Mail)

Vision Helpdesk

Nylas Mail

Help Desk
100 100%
Help Desk
0% 0
Email Automation
0 0%
Email Automation
100% 100
Customer Support
100 100%
Customer Support
0% 0
Email Management
0 0%
Email Management
100% 100

User comments

Share your experience with using Vision Helpdesk and Nylas Mail. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vision Helpdesk and Nylas Mail

Vision Helpdesk Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Specifically, the Help Desk Software module focuses on ticket management and centralizing customer data like conversations, calls, chats, emails and social media posts. On the other hand, the Satellite Desk module is designed for corporations with several brands or products. It allows for individual portals for each brand but organized under a centralized place. Lastly, the...
Source: financesonline.com

Nylas Mail Reviews

We have no reviews of Nylas Mail yet.
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Social recommendations and mentions

Based on our record, Vision Helpdesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Vision Helpdesk mentions (1)

  • Amazon and Ebay helpdesk software?
    Have you tried contacting visionhelpdesk.com we are using them for many years now support and integration help is good from there team, cost is also quit reasonable compared to freshdesk/zendesk. Source: over 2 years ago

Nylas Mail mentions (0)

We have not tracked any mentions of Nylas Mail yet. Tracking of Nylas Mail recommendations started around Mar 2021.

What are some alternatives?

When comparing Vision Helpdesk and Nylas Mail, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Hiver - Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Clean Email - Clean Email is an online service that empowers you to take control of your mailbox.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MailClark - The Slack bot for external communications

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