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Vision Helpdesk VS Mendeley

Compare Vision Helpdesk VS Mendeley and see what are their differences

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Vision Helpdesk logo Vision Helpdesk

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software

Mendeley logo Mendeley

Easily organize your papers, read & annotate your PDFs, collaborate in private or open groups, and securely access your research from everywhere.
  • Vision Helpdesk Landing page
    Landing page //
    2022-12-25

Vision Helpdesk was established in 2005 and it offers four Customer Service tools. 1) Help Desk Software 2) Satellite / Multi-Company Help Desk 3) ITIL/ ITSM Service Desk Software (PINKVerify Certified) 4) Multi-Company Live Chat Software

Vision Helpdesk's all products are available in both SaaS and On-Premises versions. Trusted by 20000+ Customers across the globe.

  • Mendeley Landing page
    Landing page //
    2022-10-11

Vision Helpdesk

Website
visionhelpdesk.com
Pricing URL
Official Vision Helpdesk Pricing
$ Details
freemium $8.0 / Monthly (Per Staff Billed Annually)
Platforms
Web Windows Android iOS Linux Cloud Browser
Release Date
2007 January
Edit details

Mendeley

Website
mendeley.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Vision Helpdesk features and specs

  • Incident Management: Yes
  • Problem Management: Yes
  • Change management: Yes
  • Contractor Management: Yes
  • Supplier Management: Yes
  • Client Management: Yes
  • Staff Management: Yes
  • Automated workflow: Yes
  • Task management: Yes
  • Release Management: Yes
  • Virtual Agent: Yes
  • Live Chat: Yes
  • Social Media Integrations: Yes
  • Api and Integrations: Yes
  • PINKVerify Certified: Yes
  • SaaS & On-Premises: Yes
  • Ticket Billing: Yes
  • Knowledge Management: Yes
  • Forums: Yes
  • Customer portal: Yes
  • Email Parsing: Yes
  • Automation: Yes
  • Workflow Management: Yes
  • Round Robin: Yes

Mendeley features and specs

No features have been listed yet.

Vision Helpdesk videos

+ Add

Vision Helpdesk: Customer Service Software

More videos:

  • Demo - Satellite / Multi Company Help Desk Software by Vision Helpdesk
  • Demo - Live Chat Software

Mendeley videos

+ Add

Zotero vs Mendeley: which one is best?

More videos:

  • Review - Personal Knowledgebase I - Comparing Mendeley, Zotero, Evernote & Citavi
  • Review - Getting Started with Mendeley

Category Popularity

0-100% (relative to Vision Helpdesk and Mendeley)

Vision Helpdesk

Mendeley

Help Desk
100 100%
Help Desk
0% 0
Research Tools
0 0%
Research Tools
100% 100
Customer Support
100 100%
Customer Support
0% 0
Information Organization
0 0%
Information Organization
100% 100

User comments

Share your experience with using Vision Helpdesk and Mendeley. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vision Helpdesk and Mendeley

Vision Helpdesk Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Specifically, the Help Desk Software module focuses on ticket management and centralizing customer data like conversations, calls, chats, emails and social media posts. On the other hand, the Satellite Desk module is designed for corporations with several brands or products. It allows for individual portals for each brand but organized under a centralized place. Lastly, the...
Source: financesonline.com

Mendeley Reviews

Top 5 Free Reference Management Software for Research
Mendeley is a product and service provider for academic scholars situated in London, United Kingdom. It is best known for its reference manager, which is used to organize and distribute research papers as well as generate bibliographies for academic publications.
Source: www.ilovephd.com
10 Best Reference Management Software for Research
Mendeley reference manager allows you to store, organize, and search all of your references from just one reference library. It makes it easy to add references and bibliographies to your google docs. Mendeley reference manager allows you to read, highlight, and annotate PDFs, and retain all of your ideas in one location across numerous pages.
Source: www.scijournal.org
Citation Management Tools - Alternatives to EndNote
Mendeley is a free Web-based tool similar to Zotero, but it sets itself apart with a robust PDF annotating tool. Because Mendeley doesn't work within Google Docs, you would have to create a bibliography and copy it over to the document. Thus, Mendeley might be a great fit for those who use citation managers for personal projects but not for those participating in a lot of...
Source: mclibrary.duke.edu

Social recommendations and mentions

Based on our record, Vision Helpdesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Vision Helpdesk mentions (1)

  • Amazon and Ebay helpdesk software?
    Have you tried contacting visionhelpdesk.com we are using them for many years now support and integration help is good from there team, cost is also quit reasonable compared to freshdesk/zendesk. Source: about 2 years ago

Mendeley mentions (0)

We have not tracked any mentions of Mendeley yet. Tracking of Mendeley recommendations started around Mar 2021.

What are some alternatives?

When comparing Vision Helpdesk and Mendeley, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zotero - Zotero is a free, easy-to-use tool to help you collect, organize, cite, and share research.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Qiqqa - Qiqqa is a free research and reference management software. It can be used in many organizational projects from the academic to the personal to the business endeavor. Read more about Qiqqa.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

JabRef - Graphical Java application for managing bibtex (. bib) databases.‎JabRef · ‎JabRef Help · ‎JabRef | Blog · ‎OpenOffice/LibreOffice .

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