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Vision Helpdesk VS Leantime

Compare Vision Helpdesk VS Leantime and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Vision Helpdesk logo Vision Helpdesk

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software

Leantime logo Leantime

Lean project management for startups & small teams
  • Vision Helpdesk Landing page
    Landing page //
    2022-12-25

Vision Helpdesk was established in 2005 and it offers four Customer Service tools. 1) Help Desk Software 2) Satellite / Multi-Company Help Desk 3) ITIL/ ITSM Service Desk Software (PINKVerify Certified) 4) Multi-Company Live Chat Software

Vision Helpdesk's all products are available in both SaaS and On-Premises versions. Trusted by 20000+ Customers across the globe.

  • Leantime Landing page
    Landing page //
    2023-09-30

Vision Helpdesk

Website
visionhelpdesk.com
Pricing URL
Official Vision Helpdesk Pricing
$ Details
freemium $8.0 / Monthly (Per Staff Billed Annually)
Platforms
Web Windows Android iOS Linux Cloud Browser
Release Date
2007 January
Edit details

Leantime

Website
leantime.io
Pricing URL
Official Leantime Pricing
$ Details
Platforms
-
Release Date
-
Edit details

Vision Helpdesk features and specs

  • Incident Management: Yes
  • Problem Management: Yes
  • Change management: Yes
  • Contractor Management: Yes
  • Supplier Management: Yes
  • Client Management: Yes
  • Staff Management: Yes
  • Automated workflow: Yes
  • Task management: Yes
  • Release Management: Yes
  • Virtual Agent: Yes
  • Live Chat: Yes
  • Social Media Integrations: Yes
  • Api and Integrations: Yes
  • PINKVerify Certified: Yes
  • SaaS & On-Premises: Yes
  • Ticket Billing: Yes
  • Knowledge Management: Yes
  • Forums: Yes
  • Customer portal: Yes
  • Email Parsing: Yes
  • Automation: Yes
  • Workflow Management: Yes
  • Round Robin: Yes

Leantime features and specs

No features have been listed yet.

Vision Helpdesk videos

+ Add

Vision Helpdesk: Customer Service Software

More videos:

  • Demo - Satellite / Multi Company Help Desk Software by Vision Helpdesk
  • Demo - Live Chat Software

Leantime videos

+ Add

Getting Started with Leantime

Category Popularity

0-100% (relative to Vision Helpdesk and Leantime)

Vision Helpdesk

Leantime

Help Desk
100 100%
Help Desk
0% 0
Task Management
0 0%
Task Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vision Helpdesk and Leantime

Vision Helpdesk Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Specifically, the Help Desk Software module focuses on ticket management and centralizing customer data like conversations, calls, chats, emails and social media posts. On the other hand, the Satellite Desk module is designed for corporations with several brands or products. It allows for individual portals for each brand but organized under a centralized place. Lastly, the...
Source: financesonline.com

Leantime Reviews

We have no reviews of Leantime yet.
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Social recommendations and mentions

Based on our record, Leantime seems to be a lot more popular than Vision Helpdesk. While we know about 18 links to Leantime, we've tracked only 1 mention of Vision Helpdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Vision Helpdesk mentions (1)

  • Amazon and Ebay helpdesk software?
    Have you tried contacting visionhelpdesk.com we are using them for many years now support and integration help is good from there team, cost is also quit reasonable compared to freshdesk/zendesk. Source: about 2 years ago

Leantime mentions (18)

  • What are your favorite productivity apps or technical shortcuts that you use as a PM? (Beyond Ado or jira)
    Leantime (https://leantime.io). It connects strategy boards to execution and is focused on being really easy to use. Source: 11 months ago
  • Open source multi tenant project management solutions
    I don't know if these are multi-tenant projects but you could certainly explore them: leantime.io and openproject.org. Source: 11 months ago
  • Looking for a program to help me identify workload and manage a team more efficiently
    We're using Leantime (https://leantime.io) for this. It's really straight forward so I don't think they would need to fuss going into other areas to manage a task. Source: 12 months ago
  • Seeking Simple Project Management App
    Leantime (https://leantime.io) does everything you just mentioned and gives you a little more room to grow if you need it. The claim is to be for the “non-project manager” so good for non-technical teams or teams looking for something to get in and get out of. Source: about 1 year ago
  • Project Management
    Deck is very minimal and not really suited for anything beyond simple, personal stuff, in my opinion. As far as self-hosted, my favorite is still Kanboard, which has a lot of plugins and themes to choose from. Leantime is good too and a bit different. I also like Vikunja and Wekan. Source: about 1 year ago
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What are some alternatives?

When comparing Vision Helpdesk and Leantime, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Taiga - Project management platform for agile developers & designers

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hygger - Hygger - is an Agile project management tool with built-in prioritization.

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