Software Alternatives & Reviews

Vision Helpdesk VS DealRoom

Compare Vision Helpdesk VS DealRoom and see what are their differences

Vision Helpdesk logo Vision Helpdesk

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software

DealRoom logo DealRoom

M&A Lifecycle Management Software
  • Vision Helpdesk Landing page
    Landing page //
    2022-12-25

Vision Helpdesk was established in 2005 and it offers four Customer Service tools. 1) Help Desk Software 2) Satellite / Multi-Company Help Desk 3) ITIL/ ITSM Service Desk Software (PINKVerify Certified) 4) Multi-Company Live Chat Software

Vision Helpdesk's all products are available in both SaaS and On-Premises versions. Trusted by 20000+ Customers across the globe.

  • DealRoom Landing page
    Landing page //
    2020-09-25

DealRoom is the industry’s leading project management software that creates a better M&A experience for you and your client. Data storage, diligence tracking, and communication tools are all on one integrated smart platform, which allows users to eliminate duplicate work, track progress, and get insightful analytics. Our technology makes M&A deals more predictable, consistent, and Agile.

Vision Helpdesk

$ Details
freemium $8.0 / Monthly (Per Staff Billed Annually)
Platforms
Web Windows Android iOS Linux Cloud Browser
Release Date
2007 January

DealRoom

$ Details
paid Free Trial $1250.0 / Monthly (Single project, Unlimited users, 5GB data storage)
Platforms
Web Browser Google Chrome Safari Firefox Windows iPhone
Release Date
-

Vision Helpdesk features and specs

  • Incident Management: Yes
  • Problem Management: Yes
  • Change management: Yes
  • Contractor Management: Yes
  • Supplier Management: Yes
  • Client Management: Yes
  • Staff Management: Yes
  • Automated workflow: Yes
  • Task management: Yes
  • Release Management: Yes
  • Virtual Agent: Yes
  • Live Chat: Yes
  • Social Media Integrations: Yes
  • Api and Integrations: Yes
  • PINKVerify Certified: Yes
  • SaaS & On-Premises: Yes
  • Ticket Billing: Yes
  • Knowledge Management: Yes
  • Forums: Yes
  • Customer portal: Yes
  • Email Parsing: Yes
  • Automation: Yes
  • Workflow Management: Yes
  • Round Robin: Yes

DealRoom features and specs

  • Data Room: Yes
  • Diligence management: Yes
  • Pipeline management: Yes
  • Integration management: Yes
  • File storage: Yes
  • Deal management: Yes
  • Document management: Yes
  • Document Storage: Yes
  • Document Distribution: Yes

Vision Helpdesk videos

Vision Helpdesk: Customer Service Software

More videos:

  • Demo - Satellite / Multi Company Help Desk Software by Vision Helpdesk
  • Demo - Live Chat Software

DealRoom videos

DealRoom General User Demo

More videos:

  • Review - DealRoom - Close Deals Faster || DealRoom Review by Auctus Group || Auctus Group Testimony
  • Review - Product Webinar | DealRoom Software
  • Tutorial - DealRoom Office Hours with Harrison Thomas

Category Popularity

0-100% (relative to Vision Helpdesk and DealRoom)
Help Desk
100 100%
0% 0
Project Management
0 0%
100% 100
Customer Support
100 100%
0% 0
Virtual Data Room
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vision Helpdesk and DealRoom

Vision Helpdesk Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Specifically, the Help Desk Software module focuses on ticket management and centralizing customer data like conversations, calls, chats, emails and social media posts. On the other hand, the Satellite Desk module is designed for corporations with several brands or products. It allows for individual portals for each brand but organized under a centralized place. Lastly, the...

DealRoom Reviews

We have no reviews of DealRoom yet.
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Social recommendations and mentions

Based on our record, Vision Helpdesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Vision Helpdesk mentions (1)

  • Amazon and Ebay helpdesk software?
    Have you tried contacting visionhelpdesk.com we are using them for many years now support and integration help is good from there team, cost is also quit reasonable compared to freshdesk/zendesk. Source: about 2 years ago

DealRoom mentions (0)

We have not tracked any mentions of DealRoom yet. Tracking of DealRoom recommendations started around Mar 2021.

What are some alternatives?

When comparing Vision Helpdesk and DealRoom, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Taiga - Project management platform for agile developers & designers

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Plan.io - Planio makes web based project management and team collaboration more efficient and fun. It is the perfect platform for your projects, team members and clients.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TargetProcess - Agile Project Management Web Application