Software Alternatives, Accelerators & Startups

Vision Helpdesk VS Clever

Compare Vision Helpdesk VS Clever and see what are their differences

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Vision Helpdesk logo Vision Helpdesk

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software

Clever logo Clever

syncing between education applications for K-12 schools
  • Vision Helpdesk Landing page
    Landing page //
    2022-12-25

Vision Helpdesk was established in 2005 and it offers four Customer Service tools. 1) Help Desk Software 2) Satellite / Multi-Company Help Desk 3) ITIL/ ITSM Service Desk Software (PINKVerify Certified) 4) Multi-Company Live Chat Software

Vision Helpdesk's all products are available in both SaaS and On-Premises versions. Trusted by 20000+ Customers across the globe.

  • Clever Landing page
    Landing page //
    2023-09-01

Vision Helpdesk

$ Details
freemium $8.0 / Monthly (Per Staff Billed Annually)
Platforms
Web Windows Android iOS Linux Cloud Browser
Release Date
2007 January

Vision Helpdesk features and specs

  • Incident Management: Yes
  • Problem Management: Yes
  • Change management: Yes
  • Contractor Management: Yes
  • Supplier Management: Yes
  • Client Management: Yes
  • Staff Management: Yes
  • Automated workflow: Yes
  • Task management: Yes
  • Release Management: Yes
  • Virtual Agent: Yes
  • Live Chat: Yes
  • Social Media Integrations: Yes
  • Api and Integrations: Yes
  • PINKVerify Certified: Yes
  • SaaS & On-Premises: Yes
  • Ticket Billing: Yes
  • Knowledge Management: Yes
  • Forums: Yes
  • Customer portal: Yes
  • Email Parsing: Yes
  • Automation: Yes
  • Workflow Management: Yes
  • Round Robin: Yes

Clever features and specs

No features have been listed yet.

Vision Helpdesk videos

Vision Helpdesk: Customer Service Software

More videos:

  • Demo - Satellite / Multi Company Help Desk Software by Vision Helpdesk
  • Demo - Live Chat Software

Clever videos

No Clever videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Vision Helpdesk and Clever)
Help Desk
100 100%
0% 0
Education
0 0%
100% 100
Customer Support
100 100%
0% 0
Online Education
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vision Helpdesk and Clever

Vision Helpdesk Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Specifically, the Help Desk Software module focuses on ticket management and centralizing customer data like conversations, calls, chats, emails and social media posts. On the other hand, the Satellite Desk module is designed for corporations with several brands or products. It allows for individual portals for each brand but organized under a centralized place. Lastly, the...

Clever Reviews

We have no reviews of Clever yet.
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Social recommendations and mentions

Based on our record, Clever should be more popular than Vision Helpdesk. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Vision Helpdesk mentions (1)

  • Amazon and Ebay helpdesk software?
    Have you tried contacting visionhelpdesk.com we are using them for many years now support and integration help is good from there team, cost is also quit reasonable compared to freshdesk/zendesk. Source: over 2 years ago

Clever mentions (2)

  • I can't access my schools website using the Tor network.
    I tried it on the Firefox and Tor Browser on Whonix, same error pops up because it's using the Tor network? Is there any way I can bypass this error so I can visit my schools website, or another way to use the site anonymously? Site is Clever. Source: over 1 year ago
  • Learned helplessness
    Mine also don't know what bookmarks are. So to get into Schoology, they type clever.com into the search bar - not the address bar - then log into it, then click the student page, then find Schoology, then click it. And the wifi in my part of the building sucks, so it takes them 5 minutes. Source: over 1 year ago

What are some alternatives?

When comparing Vision Helpdesk and Clever, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PowerSchool - PowerSchool provides a K-12 education technology platform for operations, classroom, student growth, and family engagement.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Teachable - Create and sell beautiful online courses with the platform used by the best online entrepreneurs to sell $100m+ to over 4 million students worldwide.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Claroline - Claroline is a collaborative eLearning and eWorking platform.