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Vision Helpdesk VS Brightspace

Compare Vision Helpdesk VS Brightspace and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Vision Helpdesk logo Vision Helpdesk

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software

Brightspace logo Brightspace

The #1 LMS for next-gen online teaching and learning, according to Ovum. Find out how Brightspace delivers.
  • Vision Helpdesk Landing page
    Landing page //
    2022-12-25

Vision Helpdesk was established in 2005 and it offers four Customer Service tools. 1) Help Desk Software 2) Satellite / Multi-Company Help Desk 3) ITIL/ ITSM Service Desk Software (PINKVerify Certified) 4) Multi-Company Live Chat Software

Vision Helpdesk's all products are available in both SaaS and On-Premises versions. Trusted by 20000+ Customers across the globe.

  • Brightspace Landing page
    Landing page //
    2023-10-08

Vision Helpdesk

Website
visionhelpdesk.com
Pricing URL
Official Vision Helpdesk Pricing
$ Details
freemium $8.0 / Monthly (Per Staff Billed Annually)
Platforms
Web Windows Android iOS Linux Cloud Browser
Release Date
2007 January
Edit details

Brightspace

Website
brightspace.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Vision Helpdesk features and specs

  • Incident Management: Yes
  • Problem Management: Yes
  • Change management: Yes
  • Contractor Management: Yes
  • Supplier Management: Yes
  • Client Management: Yes
  • Staff Management: Yes
  • Automated workflow: Yes
  • Task management: Yes
  • Release Management: Yes
  • Virtual Agent: Yes
  • Live Chat: Yes
  • Social Media Integrations: Yes
  • Api and Integrations: Yes
  • PINKVerify Certified: Yes
  • SaaS & On-Premises: Yes
  • Ticket Billing: Yes
  • Knowledge Management: Yes
  • Forums: Yes
  • Customer portal: Yes
  • Email Parsing: Yes
  • Automation: Yes
  • Workflow Management: Yes
  • Round Robin: Yes

Brightspace features and specs

No features have been listed yet.

Vision Helpdesk videos

+ Add

Vision Helpdesk: Customer Service Software

More videos:

  • Demo - Satellite / Multi Company Help Desk Software by Vision Helpdesk
  • Demo - Live Chat Software

Brightspace videos

+ Add

Brightspace 101 What is D2L Brightspace LMS?

More videos:

  • Review - Brightspace Course Experience Video
  • Demo - [Brightspace] Demo of FeedbackFruits Peer Review

Category Popularity

0-100% (relative to Vision Helpdesk and Brightspace)

Vision Helpdesk

Brightspace

Help Desk
100 100%
Help Desk
0% 0
LMS
0 0%
LMS
100% 100
Customer Support
100 100%
Customer Support
0% 0
Education
0 0%
Education
100% 100

User comments

Share your experience with using Vision Helpdesk and Brightspace. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vision Helpdesk and Brightspace

Vision Helpdesk Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Specifically, the Help Desk Software module focuses on ticket management and centralizing customer data like conversations, calls, chats, emails and social media posts. On the other hand, the Satellite Desk module is designed for corporations with several brands or products. It allows for individual portals for each brand but organized under a centralized place. Lastly, the...
Source: financesonline.com

Brightspace Reviews

15 Best Learning Management Systems (LMS of the Year 2020)
Brightspace is a famous Learning Management System that is used to create an inspiring learning experience. It is capable of engaging customer’s minds, drive learning success and inspire a modern workforce.
Source: www.softwaretestinghelp.com

Social recommendations and mentions

Brightspace might be a bit more popular than Vision Helpdesk. We know about 1 link to it since March 2021 and only 1 link to Vision Helpdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Vision Helpdesk mentions (1)

  • Amazon and Ebay helpdesk software?
    Have you tried contacting visionhelpdesk.com we are using them for many years now support and integration help is good from there team, cost is also quit reasonable compared to freshdesk/zendesk. Source: about 2 years ago

Brightspace mentions (1)

  • Time Problem - Can't figure this out
    Yeah, if I set the psSense timezone to UTC time it is correct, but I am still getting this error when I try to resolve brightspace.com. Source: over 2 years ago

What are some alternatives?

When comparing Vision Helpdesk and Brightspace, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Canvas by Instructure - The Canvas LMS is the world's fastest growing learning management system. Check out favorite features and schedule a live demo!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Moodle - Moodle is the world's most popular learning management system. Start creating your online learning site in minutes!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Classroom - Learning management tool by Google

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