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ViiBE.co VS Chat by Stream

Compare ViiBE.co VS Chat by Stream and see what are their differences

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ViiBE.co logo ViiBE.co

The web technology of video assistance and ticketing system designed for technical support and after-sales services.

Chat by Stream logo Chat by Stream

Build and ship in app messaging in a few hours
  • ViiBE.co Landing page
    Landing page //
    2023-08-22

What is ViiBE?

ViiBE is the web technology of video assistance and ticketing system designed for technical support and after-sales services. ViiBE promises the best remote diagnosis thanks to live video streaming combined with AR and collaborative tools. ViiBE helps you optimise your customer experience and reduce on-site travels.

With ViiBE, you can optimise First Contact Resolution up to 25%, NPS over 40%, and reduce Tech dispatch by 20%.

In one click and without download, you have access to the communication interface. Here an expert can send a link to the person in need of assistance to start the call. In one click, this person will have access to a ViiBE video communication with the expert. They can then use various collaborative tools to diagnose and solve the problem.

When the communication ends, all parties are asked to give their opinions about the quality of the call. This exit ticket helps track KPIs such as NPS, FCR, and customer satisfaction. Each communication creates a new ticket, and if a situation requires multiple calls to resolve the issue, all of the calls relevant to the situation will be located in the same ticket.

  • Chat by Stream Landing page
    Landing page //
    2023-10-08

ViiBE.co

Website
viibe.co
Pricing URL
Official ViiBE.co Pricing
$ Details
-
Platforms
Android iOS Web Mac OSX Google Chrome Linux Firefox
Edit details

Chat by Stream

Website
getstream.io
Pricing URL
-
$ Details
Platforms
-
Edit details

ViiBE.co features and specs

  • Snapshot: Yes
  • Live Chat & In-App-Messaging: Yes
  • Screen sharing: yes
  • White Labeling: YES
  • Call Forward: Yes
  • QR Code Implementation: Yes
  • Knowledge Management: Yes
  • Real time collaboration: Yes
  • Easy to Set-up and use: Yes
  • Secure & Scalable: Yes
  • User And Group Management: Yes

Chat by Stream features and specs

No features have been listed yet.

ViiBE.co videos

+ Add

Optimize technical support and after-sales services with ViiBE

Chat by Stream videos

No Chat by Stream videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to ViiBE.co and Chat by Stream)

ViiBE.co

Chat by Stream

Customer Support
100 100%
Customer Support
0% 0
Communication
0 0%
Communication
100% 100
Remote Support
100 100%
Remote Support
0% 0
Chat SDK
0 0%
Chat SDK
100% 100

User comments

Share your experience with using ViiBE.co and Chat by Stream. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Chat by Stream seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ViiBE.co mentions (0)

We have not tracked any mentions of ViiBE.co yet. Tracking of ViiBE.co recommendations started around Mar 2021.

Chat by Stream mentions (13)

  • 5 Best Instant Messaging APIs
    Stream provides APIs and chat UI components that developers can use to implement instant messaging into their web and mobile applications. - Source: dev.to / 4 months ago
  • Discord Clone Using Next.js and Tailwind - Part 1: Project setup
    We’ll use a modern web tech stack with Next.js and TailwindCSS. Based on that, we’ll build a system with Stream Chat that allows us to create servers and channels inside of them - just like in Discord. - Source: dev.to / 4 months ago
  • How to Build a Video Chat App: Types, Cost, & Must-Have Features
    Keep in mind that not every video or text-based chat SDK or API will be compatible with the structure of your existing app. That is why you and your engineers must deeply understand your app's underlying infrastructure and bandwidth required to transmit a high-quality video stream in real-time. Fortunately, many open-source projects and 3rd party vendors allow you to take a risk-free assessment of whether they are... - Source: dev.to / over 1 year ago
  • Live Commerce: Video Stream Shopping
    As existing live shopping platforms continue to tweak and improve their UX, brands can learn right alongside them how to better serve their customers with live product promotion and education. But, if your business is ready to take the plunge and develop a proprietary live commerce app with all of the bells and interactive whistles, like live chat, make sure you choose the right video, payment, and chat API partner. - Source: dev.to / over 1 year ago
  • Learn SwiftUI: 19 Essential Tutorials for Beginners
    While SwiftUI is beginner-friendly, it's also packed with design and workflow tricks to help streamline the development of top-quality user interfaces and interactions. There are additional aids to help you throughout your development journey, too. By leveraging APIs and SDKs, you can bypass complex builds for elements of your app, like chat messaging. - Source: dev.to / over 2 years ago
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What are some alternatives?

When comparing ViiBE.co and Chat by Stream, you can also consider the following products

SightCall - SightCall offers comprehensive real-time video APIs and Mobile SDKs that makes it simple to embed...

SendBird - SendBird is messaging-as-a-service.

TechSee - Intelligent visual customer support solution

QuickBlox - Cloud communication and data backend.

Blitzz - Blitzz provides software for Remote Video Inspections and Customer Support over Live Video.

Pusher - Pusher is a hosted API for quickly, easily and securely adding scalable realtime functionality via WebSockets to web and mobile apps.

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