Blitzz provides users a user-friendly solution for remote video inspections and customer support over live video without an app download. Customer Support techs can remotely see a customer’s equipment and use Blitzz to diagnose and solve the problem remotely. Use advanced features like markup images to collaborate on solutions and get tips about where they could get stuck while doing repairs. Blitzz is deeply integrated with CRMs and ITSMs like Salesforce, Zendesk, and ServiceNow.
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What I like the best about Blitz is that it is an interactive and user-friendly interface. It’s hassle-free to use and understandability isn’t an issue. Its customer service is above par with prompt support option to walk you through any problems that you may face, which is highly unlikely given my experience with it.
What makes Blitzz perfect for us is that we're able to send a link to a customer for tech support, and they're able to instantly jump on a video call without having to download or install anything. As our customers are not always tech savvy, not educating them on a new tool allows us to meet them on their level, increasing our likelihood of helping them resolve their issues.
Based on our record, Chat by Stream seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Stream provides APIs and chat UI components that developers can use to implement instant messaging into their web and mobile applications. - Source: dev.to / 4 months ago
We’ll use a modern web tech stack with Next.js and TailwindCSS. Based on that, we’ll build a system with Stream Chat that allows us to create servers and channels inside of them - just like in Discord. - Source: dev.to / 4 months ago
Keep in mind that not every video or text-based chat SDK or API will be compatible with the structure of your existing app. That is why you and your engineers must deeply understand your app's underlying infrastructure and bandwidth required to transmit a high-quality video stream in real-time. Fortunately, many open-source projects and 3rd party vendors allow you to take a risk-free assessment of whether they are... - Source: dev.to / over 1 year ago
As existing live shopping platforms continue to tweak and improve their UX, brands can learn right alongside them how to better serve their customers with live product promotion and education. But, if your business is ready to take the plunge and develop a proprietary live commerce app with all of the bells and interactive whistles, like live chat, make sure you choose the right video, payment, and chat API partner. - Source: dev.to / over 1 year ago
While SwiftUI is beginner-friendly, it's also packed with design and workflow tricks to help streamline the development of top-quality user interfaces and interactions. There are additional aids to help you throughout your development journey, too. By leveraging APIs and SDKs, you can bypass complex builds for elements of your app, like chat messaging. - Source: dev.to / over 2 years ago
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