Software Alternatives, Accelerators & Startups

Chat by Stream VS Blitzz

Compare Chat by Stream VS Blitzz and see what are their differences

Chat by Stream logo Chat by Stream

Build and ship in app messaging in a few hours

Blitzz logo Blitzz

Blitzz provides software for Remote Video Inspections and Customer Support over Live Video.
  • Chat by Stream Landing page
    Landing page //
    2023-10-08
  • Blitzz Landing page
    Landing page //
    2021-07-30

Blitzz provides users a user-friendly solution for remote video inspections and customer support over live video without an app download. Customer Support techs can remotely see a customer’s equipment and use Blitzz to diagnose and solve the problem remotely. Use advanced features like markup images to collaborate on solutions and get tips about where they could get stuck while doing repairs. Blitzz is deeply integrated with CRMs and ITSMs like Salesforce, Zendesk, and ServiceNow.

Chat by Stream

Pricing URL
-
$ Details
Platforms
-
Release Date
-

Blitzz

Website
blitzz.co
$ Details
freemium $35.0 / Monthly (Pro)
Platforms
Web iOS Android Browser Google Chrome Mac OSX Windows Linux Firefox Safari REST API Cross Platform Cloud iPhone JavaScript Salesforce ServiceNow Zendesk
Release Date
2017 January

Chat by Stream features and specs

No features have been listed yet.

Blitzz features and specs

  • SMS: Choose how you invite your guest users. All of this can be configured based on your workspace domain.
  • No app download: Blitzz Supports all major mobile browsers so your guest users don't have to install an app.
  • Screen sharing: Remote assistance software allows you to share screen from mobile and web devices. Markup and annotate on shared view.
  • Augmented Reality: Use a Live pointer on a live video stream to navigate the end-user.
  • Markup Tools: Draw and markup on an image using pointers, arrow, and text. Save the image for future reference.
  • Silent Observer: Allow a Trainee or Supervisor to join the same call as a silent observer during remote video sharing.
  • Optical Character Recognition: Extract Text and Numbers from images. Eg. VIN number, Barcode, Model Number, etc.
  • Remote Flash Light: Agents can remotely turn ON and OFF mobile users flash-light
  • Remote Zoom: Remotely zoom with remote visual support features that enable you to view finite details.
  • Capture and Save Image: Capture and save images from live stream or screen share. Documentation is easy with our remote video support features.

Chat by Stream videos

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Blitzz videos

Remote Video Support with Blitzz

More videos:

  • Demo - Remote Video Inspections with Blitzz

Category Popularity

0-100% (relative to Chat by Stream and Blitzz)
Communication
81 81%
19% 19
Customer Support
0 0%
100% 100
Chat SDK
100 100%
0% 0
Augmented Reality
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Chat by Stream and Blitzz

Chat by Stream Reviews

We have no reviews of Chat by Stream yet.
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Blitzz Reviews

  1. Great and easy to use for video support

    What I like the best about Blitz is that it is an interactive and user-friendly interface. It’s hassle-free to use and understandability isn’t an issue. Its customer service is above par with prompt support option to walk you through any problems that you may face, which is highly unlikely given my experience with it.

    🏁 Competitors: Zoom
    👍 Pros:    First of all there is a free option that you try, and even this package has great possibilities. the best part, that you can customize your branding and sms text messages to meet your branding for remote video call invite
    👎 Cons:    Hard to find with the level of customer support these guys are providing
  2. "Beautiful and easy to use for video support App"

    What makes Blitzz perfect for us is that we're able to send a link to a customer for tech support, and they're able to instantly jump on a video call without having to download or install anything. As our customers are not always tech savvy, not educating them on a new tool allows us to meet them on their level, increasing our likelihood of helping them resolve their issues.

    🏁 Competitors: TechSee, SightCall
    👍 Pros:    I love that i can send a link over sms/whatsapp and tell someone to open it in chrome and just know that it will work. i have had almost no issues with the service in the several years that i have used it. my clients have found it easy to connect, and the screen share has been vital to my remote business.
    👎 Cons:    To be honest nothing! i think they should do a little more marketing, people don't know about them much! except that all looks good and okay for me!

Social recommendations and mentions

Based on our record, Chat by Stream seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Chat by Stream mentions (13)

  • 5 Best Instant Messaging APIs
    Stream provides APIs and chat UI components that developers can use to implement instant messaging into their web and mobile applications. - Source: dev.to / 4 months ago
  • Discord Clone Using Next.js and Tailwind - Part 1: Project setup
    We’ll use a modern web tech stack with Next.js and TailwindCSS. Based on that, we’ll build a system with Stream Chat that allows us to create servers and channels inside of them - just like in Discord. - Source: dev.to / 4 months ago
  • How to Build a Video Chat App: Types, Cost, & Must-Have Features
    Keep in mind that not every video or text-based chat SDK or API will be compatible with the structure of your existing app. That is why you and your engineers must deeply understand your app's underlying infrastructure and bandwidth required to transmit a high-quality video stream in real-time. Fortunately, many open-source projects and 3rd party vendors allow you to take a risk-free assessment of whether they are... - Source: dev.to / over 1 year ago
  • Live Commerce: Video Stream Shopping
    As existing live shopping platforms continue to tweak and improve their UX, brands can learn right alongside them how to better serve their customers with live product promotion and education. But, if your business is ready to take the plunge and develop a proprietary live commerce app with all of the bells and interactive whistles, like live chat, make sure you choose the right video, payment, and chat API partner. - Source: dev.to / over 1 year ago
  • Learn SwiftUI: 19 Essential Tutorials for Beginners
    While SwiftUI is beginner-friendly, it's also packed with design and workflow tricks to help streamline the development of top-quality user interfaces and interactions. There are additional aids to help you throughout your development journey, too. By leveraging APIs and SDKs, you can bypass complex builds for elements of your app, like chat messaging. - Source: dev.to / over 2 years ago
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Blitzz mentions (0)

We have not tracked any mentions of Blitzz yet. Tracking of Blitzz recommendations started around Mar 2021.

What are some alternatives?

When comparing Chat by Stream and Blitzz, you can also consider the following products

SendBird - SendBird is messaging-as-a-service.

SightCall - SightCall offers comprehensive real-time video APIs and Mobile SDKs that makes it simple to embed...

QuickBlox - Cloud communication and data backend.

TechSee - Intelligent visual customer support solution

Pusher - Pusher is a hosted API for quickly, easily and securely adding scalable realtime functionality via WebSockets to web and mobile apps.

OpenTok - Build a custom video experience using our robust APIs, or add plug-and-play video to your website in minutes using Video Chat Embeds. Start Building for FreeTalk to SalesTalk to Sales .