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Vidyo VS NICE inContact

Compare Vidyo VS NICE inContact and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Vidyo logo Vidyo

Millions of users around the world visually connect every day with Vidyo’s secure, scalable technology and cloud-based services.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Vidyo Landing page
    Landing page //
    2022-12-20
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Vidyo videos

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VidyoDesktop Review

More videos:

  • Review - Vidyo Video Conferencing
  • Review - UNBOXING VLOG! WORTH IT BA?/ PRODUCT REVIEW/ VIDYO LOG #54

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Vidyo and NICE inContact)

Vidyo

NICE inContact

Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Communication
8 8%
Communication
92% 92
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Video Conferencing
100 100%
Video Conferencing
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vidyo and NICE inContact

Vidyo Reviews

We have no reviews of Vidyo yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Vidyo and NICE inContact, you can also consider the following products

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

GoToMeeting - GoToMeeting is a web conferencing service offering a range of services which are available on Mac, PC, iOS and Android devices.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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