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Vidyo VS Genesys Cloud

Compare Vidyo VS Genesys Cloud and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Vidyo logo Vidyo

Millions of users around the world visually connect every day with Vidyo’s secure, scalable technology and cloud-based services.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Vidyo Landing page
    Landing page //
    2022-12-20
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Vidyo videos

+ Add

VidyoDesktop Review

More videos:

  • Review - Vidyo Video Conferencing
  • Review - UNBOXING VLOG! WORTH IT BA?/ PRODUCT REVIEW/ VIDYO LOG #54

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Vidyo and Genesys Cloud)

Vidyo

Genesys Cloud

Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Communication
8 8%
Communication
92% 92
Customer Support
0 0%
Customer Support
100% 100
Video Conferencing
100 100%
Video Conferencing
0% 0

User comments

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What are some alternatives?

When comparing Vidyo and Genesys Cloud, you can also consider the following products

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

GoToMeeting - GoToMeeting is a web conferencing service offering a range of services which are available on Mac, PC, iOS and Android devices.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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