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VICIdial Contact Center VS Calabrio ONE

Compare VICIdial Contact Center VS Calabrio ONE and see what are their differences

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VICIdial Contact Center logo VICIdial Contact Center

VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.

Calabrio ONE logo Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.
  • VICIdial Contact Center Landing page
    Landing page //
    2021-10-05
  • Calabrio ONE Landing page
    Landing page //
    2023-06-27

VICIdial Contact Center videos

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How to create user agent,campaign..

More videos:

  • Tutorial - Installation of vicidial on a standalone server
  • Tutorial - Installation of vicidial cluster on multiple server
  • Review - What is the VICIdial Contact Center Suite

Calabrio ONE videos

No Calabrio ONE videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to VICIdial Contact Center and Calabrio ONE)

VICIdial Contact Center

Calabrio ONE

Communication
33 33%
Communication
67% 67
Enterprise Communication
50 50%
Enterprise Communication
50% 50
Customer Support
0 0%
Customer Support
100% 100
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare VICIdial Contact Center and Calabrio ONE

VICIdial Contact Center Reviews

We have no reviews of VICIdial Contact Center yet.
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Calabrio ONE Reviews

Best Call Center Software: The Complete List (2020 Update)
Calabrio ONE is a unified workforce optimization (WFO) software suite. They help with quality management, call recording, workforce management, and voice-of-the-customer (VOC) analytics.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing VICIdial Contact Center and Calabrio ONE, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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