Software Alternatives & Reviews

VICIdial Contact Center Suite VS ClearTouch

Compare VICIdial Contact Center Suite VS ClearTouch and see what are their differences

VICIdial Contact Center Suite logo VICIdial Contact Center Suite

VICIdial is an enterprise class, open source, contact center solution with predictive dialer...

ClearTouch logo ClearTouch

ClearTouch offers integrated cloud-based call center software solutions. Discover the unlimited benefits of a Contact Center as a Service (CCaaS). Contact us today!
  • VICIdial Contact Center Suite Landing page
    Landing page //
    2021-10-18
Not present

ClearTouch is a cloud-hosted contact center platform provider, which enhances the customer experience of organizations across Banking, Insurance, Healthcare, BPOs, ARM/Collections, eCommerce, and Automotive, among others. Our platform comes packaged with everything – dialer, telephony, team management, analytics & intelligence, data & digital services, and integrations — all of this at a per-minute pricing. As pioneers in cloud technology, ClearTouch has been in business for over 20+ years, worldwide presence, serving over 1500+ diverse client base, and 2+ billion calls handled as standing testimony of our position in the customer experience space.

VICIdial Contact Center Suite videos

Installation of vicidial on a standalone server

More videos:

  • Demo - Installation of vicidial cluster on multiple servers
  • Tutorial - How to create user agent,campaign,phone,softphone registration
  • Review - What is the VICIdial Contact Center Suite

ClearTouch videos

Cloud Software for the Modern Contact Center

More videos:

  • Tutorial - 4 Things Call Center Agents Need to Know

Category Popularity

0-100% (relative to VICIdial Contact Center Suite and ClearTouch)
Communication
52 52%
48% 48
Cloud Contact Center
30 30%
70% 70
Call Center Software
32 32%
68% 68
IVR
54 54%
46% 46

User comments

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What are some alternatives?

When comparing VICIdial Contact Center Suite and ClearTouch, you can also consider the following products

Voiptime Cloud Call Center - Cloud call center & telemarketing solution

RingCentral Contact Center - The Collaborative Contact Center solution from the industry

CloudTalk - Work locally, grow globally

LiveVox - Livevox cloud-based contact center solutions leverage multiple channels to combine voice, text and email and meet the consumer on their channel of choice.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.