Software Alternatives & Reviews
Register | Login

ClearTouch VS Genesys Cloud

Compare ClearTouch VS Genesys Cloud and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ClearTouch logo ClearTouch

ClearTouch offers integrated cloud-based call center software solutions. Discover the unlimited benefits of a Contact Center as a Service (CCaaS). Contact us today!

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
Not present

ClearTouch is a cloud-hosted contact center platform provider, which enhances the customer experience of organizations across Banking, Insurance, Healthcare, BPOs, ARM/Collections, eCommerce, and Automotive, among others. Our platform comes packaged with everything – dialer, telephony, team management, analytics & intelligence, data & digital services, and integrations — all of this at a per-minute pricing. As pioneers in cloud technology, ClearTouch has been in business for over 20+ years, worldwide presence, serving over 1500+ diverse client base, and 2+ billion calls handled as standing testimony of our position in the customer experience space.

  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

ClearTouch videos

+ Add

Cloud Software for the Modern Contact Center

More videos:

  • Tutorial - 4 Things Call Center Agents Need to Know

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to ClearTouch and Genesys Cloud)

ClearTouch

Genesys Cloud

Cloud Contact Center
100 100%
Cloud Contact Center
0% 0
Communication
4 4%
Communication
96% 96
Call Center Software
19 19%
Call Center Software
81% 81
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using ClearTouch and Genesys Cloud. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing ClearTouch and Genesys Cloud, you can also consider the following products

RingCentral Contact Center - The Collaborative Contact Center solution from the industry

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

LiveVox - Livevox cloud-based contact center solutions leverage multiple channels to combine voice, text and email and meet the consumer on their channel of choice.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

MyOperator - MyOperator is a cloud-based call management system for voice communication purposes.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Loading...