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Verint Experience Management VS SolarWinds Service Desk

Compare Verint Experience Management VS SolarWinds Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Verint Experience Management logo Verint Experience Management

Turn customer insights into an action plan with ForeSee’s multichannel customer experience analytics for web, mobile, contact centers, and more. Learn more.

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • Verint Experience Management Landing page
    Landing page //
    2023-10-13
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

Verint Experience Management videos

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foresee app | foresee app review | how to use foresee app

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SolarWinds Service Desk videos

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SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87

Category Popularity

0-100% (relative to Verint Experience Management and SolarWinds Service Desk)

Verint Experience Management

SolarWinds Service Desk

Analytics
100 100%
Analytics
0% 0
Help Desk
0 0%
Help Desk
100% 100
Web Analytics
100 100%
Web Analytics
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using Verint Experience Management and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Verint Experience Management and SolarWinds Service Desk

Verint Experience Management Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Verint Experience Management is a CX Management software that allows you to track customer experience analytics over time in an automated way. The Verint Experience Cloud offers various VoC features including customer-initiated surveys, heat maps, text analytics, alerts and product reviews. This software is also great for benchmarking and competitor data.
Source: mopinion.com

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

What are some alternatives?

When comparing Verint Experience Management and SolarWinds Service Desk, you can also consider the following products

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Kustomer - Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Opinionlab - When waiting in a long line, standing in a dirty dressing room, or dealing with a rude waitress...

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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