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Verint Experience Management VS Jira Service Desk

Compare Verint Experience Management VS Jira Service Desk and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Verint Experience Management logo Verint Experience Management

Turn customer insights into an action plan with ForeSee’s multichannel customer experience analytics for web, mobile, contact centers, and more. Learn more.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Verint Experience Management Landing page
    Landing page //
    2023-10-13
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Verint Experience Management videos

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foresee app | foresee app review | how to use foresee app

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Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Verint Experience Management and Jira Service Desk)

Verint Experience Management

Jira Service Desk

Analytics
100 100%
Analytics
0% 0
Help Desk
0 0%
Help Desk
100% 100
Web Analytics
100 100%
Web Analytics
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using Verint Experience Management and Jira Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Verint Experience Management and Jira Service Desk

Verint Experience Management Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Verint Experience Management is a CX Management software that allows you to track customer experience analytics over time in an automated way. The Verint Experience Cloud offers various VoC features including customer-initiated surveys, heat maps, text analytics, alerts and product reviews. This software is also great for benchmarking and competitor data.
Source: mopinion.com

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Verint Experience Management and Jira Service Desk, you can also consider the following products

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Kustomer - Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Opinionlab - When waiting in a long line, standing in a dirty dressing room, or dealing with a rude waitress...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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