Software Alternatives, Accelerators & Startups

Veemo Support VS BoldDesk

Compare Veemo Support VS BoldDesk and see what are their differences

Veemo Support logo Veemo Support

Veemo Support is an Omnichannel Customer Service & Help Desk Software to help businesses deliver superior customer experience at scale.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Veemo Support Landing page
    Landing page //
    2023-06-03

Veemo Support is an Omnichannel Customer Service & Help Desk Software to help businesses deliver superior customer experience at scale. Streamline your customer conversations, automate your support processes and enhance your team collaboration with a complete suite of features.

Veemo Support brings a robust ticketing system, self service knowledge base, workflow builder, SLA management and analytics under one platform, so you can stay on top of all things customer support. Veemo Support also offers out-of-the-box features like asset management, client portal, and status page to help with customer service management.

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Veemo Support

Website
veemo.io
$ Details
paid Free Trial $29.0 / Monthly
Platforms
Web Mobile Android iOS Desktop
Release Date
2020 June

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Veemo Support features and specs

  • Omnichannel Inbox: Yes
  • knowledge Base: yes
  • Asset management: yes
  • Workflow Automation: yes
  • Client Portal: yes
  • Task Management: yes
  • Status Page: yes
  • Customer Profiles: yes
  • Reporting & Analytics: yes
  • Advanced Routing: yes

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Veemo Support videos

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BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Veemo Support and BoldDesk)
Customer Communication
100 100%
0% 0
Customer Support
4 4%
96% 96
Customer Service
14 14%
86% 86
Help Desk
6 6%
94% 94

Questions and Answers

As answered by people managing Veemo Support and BoldDesk.

What makes your product unique?

Veemo Support's answer

Veemo offers a conversational engagement suite of SaaS products to help businesses deliver an omnichannel experience at scale.

How would you describe your primary audience?

Veemo Support's answer

Veemo’s target customers are small & medium businesses (SMBs) and Enterprises who want to deliver better sales, marketing, support and product experience.

Why should a person choose your product over its competitors?

Veemo Support's answer

Veemo offers a complete range conversational engagement suite for businesses to deliver superior marketing, sales, support and product experience across omnichannel.

What's the story behind your product?

Veemo Support's answer

Veemo has built keeping the omnichannel experience in mind. Veemo aims to cover all use cases across a conversational engagement space to help businesses deliver better outcomes at scale.

Which are the primary technologies used for building your product?

Veemo Support's answer

Veemo platform is a conversational engagement suite of SaaS products.

User comments

Share your experience with using Veemo Support and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Veemo Support mentions (0)

We have not tracked any mentions of Veemo Support yet. Tracking of Veemo Support recommendations started around Jun 2023.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Veemo Support and BoldDesk, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Zoho Desk - Industry's first context-aware Helpdesk Software