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Scorebuddy
PlayVox
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Observe.AI
Infobip
Genesys
klaus
SIP3.IO TAPIR
RingCentral
Click2Coach
PhoneBurner
CloudCall
Monet Software
Samespace
Aircall
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SIP3 is a very advanced VoIP monitoring and troubleshooting platform. To provide detailed information about calls quality we need to:. - Source: dev.to / over 2 years ago
That’s exactly the issue we faced while working on the highly interactive call flow interface at SIP3. - Source: dev.to / over 2 years ago
I have the similar task to create special system to control VoIP quality for huge number of users. I found this software module SIP3 (https://sip3.io) and plan to use it in my system. Check it may be it would be useful for you. Source: almost 3 years ago
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
Click2Coach - Click2Coach solution helps with upfront training of agents, using real customer interaction scenarios and examples.
Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.
PhoneBurner - PhoneBurner is a cloud-based power dialer to boost sales productivity