Uxpressia
UMLGraph
Dia
yEd
LucidChart
draw.io
OmniGraffle
CollabNet
Narrandum
Smaply
Custellence
Touchpoint Dashboard
Pointillist
Mapovate
CEMantica
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UXPressia is a set of online tools for visualizing customer experience. It helps you create customer journey maps, user/buyer or marketing personas, and impact maps without involving graphic designers or messing with slides, spreadsheets or sticky notes.
Narrandum is a freemium service which enables anybody to make beautiful customer journeys and user personas, lightning fast. We use an innovative and fun approach based on good old-fashioned storytelling to help you really understand your customers’ needs, goals, hopes and fears.
Uxpressia NarrandumNarrandum isn't like the other tools in this field at all. It's definitely a little weird. But it's cool that they're trying something different.
Even though it's still in beta, I found it really fast and slick to use. There's lots of help available to explain the concepts, and I was able to make a simple customer journey in no time.
I'm looking forward to seeing how this service develops. There are still one or two rough edges, but already it's pretty useful. And free!
Narrandum might be a bit more popular than Uxpressia. We know about 1 link to it since March 2021 and only 1 link to Uxpressia. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Persona creation tools show you what types of users are interested in your product and interact with them. The best ones you can use here are Google Analytics in tandem with UXPressia. - Source: dev.to / over 2 years ago
Narrandum - Customer journey mapping tool built using Vue.js, Vuetify, and Feathersjs. - Source: dev.to / over 2 years ago
UMLGraph - UMLGraph is a professional automated drawing tool that allows the designers the declarative specification and drawing of UML class and sequence diagram.
Smaply - Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.
Dia - Dia is a GTK+ based diagram creation program for GNU/Linux, MacOS X, Unix, and Windows, and is released under the GPL license.
Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness
yEd - yEd is a free desktop application to quickly create, import, edit, and automatically arrange diagrams. It runs on Windows, Mac OS X, and Unix/Linux.
Touchpoint Dashboard - Touchpoint Dashboard is a platform that allows users to visualize and understand the customer experience in a better way.
