USPS Informed Delivery VS WeSupply Labs

USPS Informed Delivery Reviews

WeSupply Labs Reviews

1. MonicaLebonitz    

   Director of Product Management at Bellagio Jewelers | almost 3 years ago
   Good platform for returns

   I've been using WeSupply for about a year and it really feels like it helps my team and our customers a lot. I had so many issues with returns, and even if we don't have such a high volume of orders, the customer reps were overloaded all the time, I think we lost many customers in the past because we were not able to manage returns at all.. But now I can tell that there are weeks when nobody calls us for tracking numbers or return. Not even a call!! Our customer reps manage the orders and returns within the platform and see everything in Zendesk too (so this is something that I wasn't expected when I signed up). I don't quite like the sign-in process, we are waiting for them to add another login option as now we have to use some magic links to get into the platform.

   🏁 Competitors: AfterShip, parcelLab, Narvar Ship

   👍 Pros:    Easy to use for returns|You can make refunds within the platform|Return labels works great|Great order tracking

   👎 Cons:    Login options
2. Dan    

   almost 3 years ago
   Neat platform

   It's been a good experience working with wesupply. I ship a lot of orders so the tracking and notifications part is crucial for me because otherwise, I'd be getting calls all over the place from customers asking where their order is or asking me to send them the tracking number again.

   I also use the returns functionality because it just saves a lot of time. A bit tedious to set up at first because there are a lot of configuration options for how you want to set up return options, but once you get the hang of it it's pretty intuitive. Support is nice and responsive too.

   🏁 Competitors: Narvar Ship, AfterShip, WISMOlabs

   👍 Pros:    Accurate tracking|Customizable return scenarios|Good pricing|Easy to use|Quick onboarding

   👎 Cons:    Limited courier integrations|Returns can be complicated to set up at first

USPS Informed Delivery mentions (150)

• aidaccess shipping question

  You are responsible for tracking your package, communicating with USPS, and telling us ASAP if there is a problem. Enter your tracking number at www.usps.com . After the package enters the U.S., register for Informed Delivery updates so that you don't miss your delivery: https://informeddelivery.usps.com/box/pages/intro/start.action. Source: about 1 year ago

• My mail comes once a week at best. Have informed delivery and I literally get 5-8 days of mail at once. Trash gets picked up 2x a month at best. What the heck is going on?

  Sign up for Informed Delivery and at least you'll know if you're supposed to get anything. Source: over 1 year ago

• PSA -- Check your Voter Registration Status

  If you want to see what's coming in your mail, this is a free service! I get an email every day with pictures of what's coming,and package tracking info. https://informeddelivery.usps.com/box/pages/intro/start.action. Source: over 1 year ago

• Voting should be easy

  You might want to sign up for Informed Delivery from the USPS. It's free. They basically send you a B&W photo from the sorter machine of mail that's coming to your address. It's a good way to know if your mail has gone missing. I use it mostly because I don't get much junk mail and it saves me time from having to walk to the mail boxes at my apartment every night. Source: over 1 year ago

• Is my toreba parcel? SMS is from USPS? But looks suspicious to me...

  Sign up for Informed Delivery if you want to keep track of USPS packages. UPS and FedEx also have their own portals that let you keep track of incoming packages. Source: over 1 year ago

WeSupply Labs mentions (0)