WeSupply Labs VS PackageX
Compare WeSupply Labs VS PackageX and see what are their differences
The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
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WeSupply Labs
AfterShip
Shipup
Ship.com
Package Buddy
Trackanytime
StorePep
17track
PackageX
USPS Informed Delivery
Arrive Package Tracker
Deliveries
FLEXE Next Day Delivery
Paquete.io
iLobby DeliveryOS
Shippo Package Tracking API
WeSupply Labs helps merchants provide the best post-purchase customer experience when selling online with their integrated services designed to assure a smooth post-purchase experience for end-users.
Features Summary: ✓Proactive Notifications of delivery status ✓Package Tracking ✓Returns & RMA ✓Store Locator with complete SEO schema and Social Integration ✓In Store Pickup & Curbside for connecting Ecommerce, ERP and POS ✓Delivery Estimate Algorithm based on historical processing & delivery ✓Customer Satisfaction Score survey and Net Promoter Score ✓Analytics & Statistics for data-driven decisions ✓Branded Tracking Page for a premium self-service tracking experience
Integrations: 🔗Magento 2 - Full integration from Order Tracking to Returns and Store Pickup 🔗Shopify - Full integration from Order Tracking and Returns 🔗BigCommerce - Full integration from Order Tracking via Zapier App 🔗Netsuite - Full integration via Celigo 🔗Aptos - Full integration from Order Tracking 🔗Direct API Integration - Fully integrate any Ecommerce, ERP, OMS or Marketing platform 🔗Zapier - WeSupply Labs integrates with over 1000 platforms via Zapier 🔗Zendesk - Track Shipments and Start Returns directly from Zendesk. 🔗ScandiPWA - Full PWA solution for Magento 2
Supported carriers:
PackageX connects multiple logistics operations, including receiving, inventory, fulfillment, shipping, and delivery, on a unified platform for retailers, warehouses, commercial properties, universities, and other building types. It offers easy-to-use first-party apps and developer-friendly APIs that automate, modernize, and streamline your logistics mile management.
The PackageX platform offers the following apps and APIs:
Receive – A package receiving app that automates label data ingestion, package notifications, storage, retrieval, forwarding, pick-up, and many other logistics workflows for any receiving site such as a mailroom, package room, parcel locker sites, or pick-up/drop-off locations (PUDOs).
Dispatch – A smart multi-carrier shipping software that creates package shipping labels dynamically based on package type, shipping speed, and rates from a network of 100+ national carriers and local delivery service providers.
Inventory – Our inventory management app is designed to streamline four-wall logistics for warehouses, manufacturing sites, and the eCommerce industry.
With the PackageX platform, businesses get everything they need to modernize their logistics operations. The following industries can benefit from our logistics platform:
🏬Warehouses 🛒Retail & eCommerce 🚚Delivery Carriers 🎓Universities, Colleges, & Schools 👨🏫Corporate Offices 🏢Co-Working Spaces 🏬Residential Complexes 🛎️Hotels & Resorts 👨🏭Manufacturing 🔐Locker Providers
WeSupply Labs PackageXNo features have been listed yet.
I've been using WeSupply for about a year and it really feels like it helps my team and our customers a lot. I had so many issues with returns, and even if we don't have such a high volume of orders, the customer reps were overloaded all the time, I think we lost many customers in the past because we were not able to manage returns at all.. But now I can tell that there are weeks when nobody calls us for tracking numbers or return. Not even a call!! Our customer reps manage the orders and returns within the platform and see everything in Zendesk too (so this is something that I wasn't expected when I signed up). I don't quite like the sign-in process, we are waiting for them to add another login option as now we have to use some magic links to get into the platform.
It's been a good experience working with wesupply. I ship a lot of orders so the tracking and notifications part is crucial for me because otherwise, I'd be getting calls all over the place from customers asking where their order is or asking me to send them the tracking number again.
I also use the returns functionality because it just saves a lot of time. A bit tedious to set up at first because there are a lot of configuration options for how you want to set up return options, but once you get the hang of it it's pretty intuitive. Support is nice and responsive too.
Based on our record, PackageX seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
PackageX | NY, Pakistan, Remote | https://packagex.io/ PackageX is a headless logistics cloud for retail and commercial logistics. Unlike other providers, which lack modern solutions for data ingestion or operate in a silo and block data visibility, PackageX digitizes and connects logistics to drive workflow improvements, customer retention, and, ultimately, profitability. View all our open roles here:... - Source: Hacker News / 12 months ago
AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.
USPS Informed Delivery - Get an image of your mail before it arrives
Shipup - Shipup turns e-Comerce deliveries into marketing. Boost your NPC and CLV reducing your call center delivery tickets. Proven track record.
Arrive Package Tracker - The best way to track all of your online orders 📦
Ship.com - Package shipping & tracking app for mobile.
Deliveries - Deliveries lets you track of all your packages in one place