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Usetiful VS Conversational Form

Compare Usetiful VS Conversational Form and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Usetiful logo Usetiful

Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

Conversational Form logo Conversational Form

Turning web forms into conversations. By SPACE10
  • Usetiful Landing page
    Landing page //
    2022-03-20

Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.

Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.

  • Conversational Form Landing page
    Landing page //
    2023-03-21

Usetiful features and specs

  • Product Tours
    interactive guided tours
  • Checklists
    user onboarding checklists
  • Hotspot beacons
    pulsating elements to draw user's attention without being intrusive
  • Microsurveys
    gather user feedback seamlessly
  • Smart Tips
    contextual guidance and validation
  • Assistant widget
    customer self help
  • Easy to Set-up and use
    less than 5 min setup
  • Employee onboarding
    employee tutorials and checklist
  • Knowledge Base portal
    public self-help portal
  • Native mobile guides
    support for native mobile
  • Feature tracking
    tracking of feature adoption by user segments or individual users
  • Integrations
    connect onboarding flows to wider company operations

Conversational Form features and specs

  • User Engagement
    Conversational Form can create a more engaging and interactive experience for users, making them more likely to complete the form.
  • Simplified Interface
    The conversational interface breaks down forms into manageable pieces, simplifying the input process and reducing user cognitive load.
  • Human-like Interaction
    It mimics human conversation, which can be more intuitive and friendly, thus potentially increasing the completion rate.
  • Customizability
    The library allows customization and extensibility to better fit the unique needs of different projects or user needs.
  • Accessibility
    Properly implemented, a conversational form can be more accessible to users with various disabilities, especially when paired with screen readers and other assistive technologies.

Possible disadvantages of Conversational Form

  • Complexity of Implementation
    Setting up and customizing a conversational form may require more time and development effort compared to traditional forms.
  • Performance Concerns
    More complex interactions may result in slower response times, impacting user experience, particularly if the implementation is not optimized.
  • User Preference
    Not all users may prefer a conversational interface; some might find it cumbersome compared to traditional forms, especially for longer forms.
  • Limited Input Types
    Conversational forms may struggle with more complex input types or large datasets, where traditional forms can be more effective.
  • Dependency on JavaScript
    Since it relies heavily on JavaScript, users who disable JavaScript or use browsers with limited JavaScript support may not be able to interact with the form properly.

Analysis of Usetiful

Overall verdict

  • Usetiful is considered a good solution for businesses looking to optimize user onboarding and enhance the customer experience. Its features cater well to both small startups and larger organizations needing to provide seamless user guidance.

Why this product is good

  • Usetiful is a digital adoption platform designed to help users onboard, train, and guide through applications with ease. It is known for its intuitive interface, customizable onboarding flows, and interactive product tours. This tool can enhance user engagement, reduce churn, and improve the learning curve for new software users.

Recommended for

    Usetiful is recommended for product managers, customer success teams, and training departments in companies that deploy software applications and seek to improve user onboarding, reduce support requests, or boost user satisfaction and retention.

Analysis of Conversational Form

Overall verdict

  • Conversational Form is generally considered a good tool, especially for projects that aim to enhance user interaction and engagement by leveraging conversational interfaces. Its ease of integration and customization makes it a valuable resource for developers seeking to create innovative user experiences.

Why this product is good

  • Conversational Form is considered beneficial due to its ability to transform traditional web forms into interactive, chat-based interfaces. This interaction format tends to be more engaging for users, potentially increasing completion rates and user satisfaction. The framework is open-source and highly customizable, allowing developers to tailor the experience to their specific needs while also providing accessibility support. Additionally, it integrates well with various web technologies, making it versatile for different project requirements.

Recommended for

    Conversational Form is highly recommended for UX/UI designers, web developers, and businesses looking to improve their form completion rates through a more interactive and enjoyable user experience. It's also suitable for projects focused on accessibility and those wanting to experiment with chatbot-like interfaces on their websites.

Usetiful videos

+ Add

Embedded Banners

More videos:

  • Demo - Create product tours without coding with Usetiful
  • Tutorial - User Onboarding Checklists by Usetiful
  • Demo - Usetiful - Visual Editor Demo
  • Demo - Usetiful Introduction Video

Conversational Form videos

+ Add

How to Create Conversational Forms in WordPress (Typeform Alternative)

More videos:

  • Tutorial - WPForms Conversational Forms - WordPress Tutorial
  • Review - Conversational Forms by WPForms

Category Popularity

0-100% (relative to Usetiful and Conversational Form)

Usetiful

Conversational Form

Digital Adoption
100 100%
Digital Adoption
0% 0
Form Builder
0 0%
Form Builder
100% 100
User Onboarding And Engagement
100 100%
User Onboarding And Engagement
0% 0
Surveys
0 0%
Surveys
100% 100

Questions and Answers

As answered by people managing Usetiful and Conversational Form.

What makes your product unique?

Usetiful's answer

  • Usetiful works with native mobile - serving clients on all of their platforms
  • Usetiful is affordable - offering a free-forever plan and scalable business offerings
  • Usetiful "just works" - supporting wide range of corner cases, including exotic Single Page Applications or iFrames
  • Usetiful is secure - not only ISO27001 certified, HIPAA and GDPR compliant. But also able to run on-premise for security-intense clients

Who are some of the biggest customers of your product?

Usetiful's answer

-Audi -DHL -DPD -Konica Minolta -Foodora -e27 -Nanyang Technological University -iChef

User comments

Share your experience with using Usetiful and Conversational Form. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usetiful and Conversational Form

Usetiful Reviews

  1. Marek Albrecht
    · Portal Admin at LARP Slovakia ·
    Convenient and free

    It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.

    Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!

    🏁 Competitors: WalkMe
    👍 Pros:    Free basic plan|Easy to use|Great customer support
    👎 Cons:    Single page app support
  2. Martin Novak
    · Front end manager at Netwits Company ·
    A nice simple tool for user onboarding

    I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.

    🏁 Competitors: Appcues
    👍 Pros:    Easy to use|Easy user interface|Preview function|Good price
    👎 Cons:    Nothing, so far
15 best user onboarding software you need to try in 2023
Usetiful is one of the best-value onboarding tools we’ve found — it’s premium version is just $99/month for up to 20,000 users.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
For non-technical people, Usetiful’s integration and setup can be extremely confusing. While it’s still possible for a person who doesn’t know how to code to integrate the tool into their website, figuring out how to do it will be difficult for sure. In order to get to the required information, the user needs to dig deep into help center articles and cherry-pick the...
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its customizable onboarding solutions make it a strong contender for organizations focused on data-driven decision-making. If you're looking for an easy-to-use platform with robust analytics capabilities, Usetiful is worth considering.
Source: helpjuice.com
Top alternatives to UserGuiding
If you are looking for high customizability and excellent customer service all while maintaining a reasonable pricing - Usetiful is the best alternative. At the same time, no onboarding software works exactly the same in every use case. Also make sure to consider the other two alternatives to make an educated decision.
Source: blog.usetiful.com
3 free tools for Product Managers to improve product adoption
Product Tours by Usetiful allow you to guide users within your product. You can for example point out interesting parts by well placed smart tips or guide new users with end-to-end walkthrough. Keeping users in direct conversation allows you to get more feedback.
Source: medium.com

Conversational Form Reviews

27 Best Typeform Alternatives In 2022 (Free & Paid)
If you are looking for a free form builder, you can use Google Forms or Conversational Form. You also have the option to use the freemium plan of all the Typeform alternatives that offer it.
Source: marketsplash.com

What are some alternatives?

When comparing Usetiful and Conversational Form, you can also consider the following products

UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Jotform - Free Online Form Builder & Form Creator

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

chatform.ai - Turn your web forms into conversations on any messaging app

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