Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.
Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.
Keep your customers involved in your product development.
ClearFlask is an all-in-one product feedback platform to vote on feature requests, show off a development roadmap and keep everyone informed with announcements.
π¬ Customer Feedback: Collect feedback from all your channels into a single funnel. Allow your users discuss and vote on ideas and join in the conversation.
βοΈ Prioritize your backlog: Powerful dashboard to manage incoming feedback and turn it into actionable, prioritized tasks.
ποΈ Public Roadmap: Show your progress and upcoming features in a product roadmap to get your users excited.
π’ Announcements: Let everyone know when you release a new feature. Activate users waiting for a particular feature.
TLDR: Close the feedback-loop between your product and your customers.
It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.
Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!
I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.
Based on our record, ClearFlask seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I am not sure if they are fully what you are after but I am aware of Fider, Cleardesk and astuto. Source: 12 months ago
- UserVoice (Market leader, enterprise only) - ClearFlask (Scalable pricing, customizable, I operate this one) - Canny (Scalable pricing, highly focused, great design). Source: about 3 years ago
UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.
Upvoty - User feedback in 1 simple overview π₯
Appcues - Improve user onboarding, feature activation & more β no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.
Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.
Fider - Fider is an open source, cross platform and free to use customer feedback platform for companies...