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userwell VS UseResponse

Compare userwell VS UseResponse and see what are their differences

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userwell logo userwell

Make the right product decisions by gathering and prioritizing user feedback. Gain insights about what your users really want.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • userwell Landing page
    Landing page //
    2023-05-23
  • UseResponse Landing page
    Landing page //
    2023-10-10

userwell videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to userwell and UseResponse)

userwell

UseResponse

Customer Feedback
5 5%
Customer Feedback
95% 95
User Feedback
100 100%
User Feedback
0% 0
Help Desk
0 0%
Help Desk
100% 100
Feedback
7 7%
Feedback
93% 93

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare userwell and UseResponse

userwell Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Social recommendations and mentions

Based on our record, userwell seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

userwell mentions (1)

  • Prioritization of Features in Product Management
    Product Managers sometimes think they are the ones who know their product best. While this might be true, they are not the ones who have to use it on a regular basis. A great way to gather insights about what features to build next is by simply asking your customers. After all, they are the ones using your product. Asking them for feedback can be done in multiple ways. There are tools that help you with creating... - Source: dev.to / over 2 years ago

UseResponse mentions (0)

We have not tracked any mentions of UseResponse yet. Tracking of UseResponse recommendations started around Mar 2021.

What are some alternatives?

When comparing userwell and UseResponse, you can also consider the following products

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Sleekplan - Embedded customer feedback management made for SaaS - The most sleek solution to collect and manage user feedback, keep a changelog and know your customers' needs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Paco - Never miss a thing on Slack — be more calm and productive

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