Software Alternatives, Accelerators & Startups

UserTesting.com VS UserJot

Compare UserTesting.com VS UserJot and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

UserTesting.com logo UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

UserJot logo UserJot

UserJot helps you collect and organize user feedback to build features your customers truly want.
  • UserTesting.com Landing page
    Landing page //
    2023-09-27

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

  • UserJot UserJot Feedback Dashboard
    UserJot Feedback Dashboard //
    2025-04-10
  • UserJot UserJot Public Customer Feedback Board
    UserJot Public Customer Feedback Board //
    2025-04-10
  • UserJot UserJot Public Product Roadmap Board
    UserJot Public Product Roadmap Board //
    2025-04-10
  • UserJot UserJot Public Product Changelog
    UserJot Public Product Changelog //
    2025-04-10

UserJot is a tool that makes it easy to gather and manage feedback from your users. It pulls all your feedback—whether from emails, Slack, or support tickets—into one place so you can stop wasting time searching for it. Users can share their ideas, discuss them, and vote on what matters most to them. This way, you know exactly what to build next without guessing.

The app offers public and private boards, so you can choose who sees the feedback. It also lets guests without accounts share their thoughts. Similar ideas get grouped together automatically, and you can see which requests have the most votes to focus on what’s popular. As you work on features, UserJot keeps users updated with a public roadmap and notifies them when new things launch through changelogs. This keeps everyone in the loop and builds trust by showing you’re listening.

UserJot is built for founders and teams who want to create products their users care about, without the chaos of scattered feedback. It includes tools like a roadmap and changelog to keep your development clear and connected to what users want.

UserTesting.com

$ Details
Free Trial
Release Date
2007 January
Startup details
Country
United States
State
California
Founder(s)
Darrell Benatar
Employees
500 - 999

UserJot

$ Details
freemium $29.0 / Monthly
Release Date
2024 December
Startup details
Country
United States
State
Maryland
Founder(s)
Shayan
Employees
1 - 9

UserTesting.com features and specs

  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages of UserTesting.com

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

UserJot features and specs

  • Feedback Boards
    Collect and organize user feedback in one place with public or private boards.
  • User Voting
    Let users vote on ideas to show what they want most.
  • Guest Posting
    Allow feedback from users without accounts.
  • Smart Groups
    Automatically group similar ideas for easier management.
  • Public Roadmap
    Keep users updated on feature progress with a clear roadmap.
  • Changelogs
    Share updates and notify users when new features launch.
  • Custom Branding
    Add your own logo and style to match your brand
  • Integrations
    Connect with other tools to fit your workflow
  • Advanced Search
    Find feedback quickly with better search tools
  • Single Sign-On
    Log in easily with secure access

UserTesting.com videos

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

UserJot videos

No UserJot videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to UserTesting.com and UserJot)
User Experience
100 100%
0% 0
Feedback
0 0%
100% 100
Usability
100 100%
0% 0
Customer Feedback
81 81%
19% 19

Questions and Answers

As answered by people managing UserTesting.com and UserJot.

What makes your product unique?

UserJot's answer:

UserJot stands out by offering an all-in-one feedback solution that’s both powerful and easy to use. It combines feedback collection, feature request voting, public roadmaps, and auto-generated changelogs into a seamless experience. Users can submit feedback without logging in, and the platform automatically groups similar ideas, helping teams prioritize what matters most.

Why should a person choose your product over its competitors?

UserJot's answer:

UserJot provides generous features even on its free plan, including unlimited posts and roadmaps. Its intuitive design encourages higher user engagement, and it offers customizable branding options. Compared to competitors like Canny, UserJot offers a more affordable and user-friendly experience.

How would you describe your primary audience?

UserJot's answer:

UserJot is designed for SaaS teams, product managers, and startup founders who want to build customer-driven products. It’s ideal for those seeking a straightforward way to collect and act on user feedback without the complexity of traditional tools.

What's the story behind your product?

UserJot's answer:

UserJot was created to address the chaos of scattered customer feedback across various channels like emails and Slack threads. The goal was to centralize feedback collection and make it actionable, helping teams focus on building features their users truly want.

User comments

Share your experience with using UserTesting.com and UserJot. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserTesting.com and UserJot

UserTesting.com Reviews

10 Best Canny Alternatives and Competitors in 2025
The best way to understand your users is to put yourself in their shoes. With UserTesting, see what your customers see when they use your products and dive into user feedback to build products they’ll use daily. 🎯
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
UserTesting is a UX research tool that allows users to gain user insights via video feedback. UX teams can use the UserTesting panel to hire testers and delegate tasks to uncover how users interact with their product.
Source: maze.co
10 Best Hotjar Alternatives & Competitors in 2023
Plus, users can not reach any visualized data on the UserTesting dashboard and this makes it rather difficult to understand what exactly is going on on a website.
Best 8 Affordable UserZoom Alternatives in 2023
A vast quantity of worthless responses is the platform’s biggest and most noticeable downside. While UserTesting has a large volunteer pool, it appears that a considerable number of them are not qualified to participate in meaningful research. Some respondents are impatient, cheat, or appear to be uninterested in the procedure, all of which detracts from the overall...
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...

UserJot Reviews

We have no reviews of UserJot yet.
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Social recommendations and mentions

Based on our record, UserTesting.com seems to be a lot more popular than UserJot. While we know about 101 links to UserTesting.com, we've tracked only 6 mentions of UserJot. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserTesting.com mentions (101)

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: over 1 year ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: over 1 year ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: over 1 year ago
  • 🚀 Improve Your Site; Get Expert Reviews On Your Creation!
    User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: over 1 year ago
  • Is MTurk worth it for new users? (ZERO rejections, either...)
    Try usertesting.com, it fits into your schedule better. Source: almost 2 years ago
View more

UserJot mentions (6)

  • How I Built My Own User Feedback Platform
    Addressing the user experience issue was a priority. For your customers, UserJot presents a clean, straightforward feedback submission process. It’s designed for speed and ease, making it painless to share an idea or report an issue. For your internal team, however, there's a separate, uncluttered dashboard. This view is built specifically for feedback management – helping you prioritize, categorize, link related... - Source: dev.to / 28 days ago
  • Top 5 Fider.io Alternatives in 2025
    UserJot is a beautifully designed tool for collecting and managing user feedback. It helps teams organize feature requests, bug reports, and ideas all in one place. With UserJot, you can easily see which feedback items matter most to your users through voting and discussion threads. It also features smart AI-tagging, automatic status updates, and integrated roadmaps and changelogs. You can check out more details... - Source: dev.to / 29 days ago
  • Top 5 Usersnap Alternatives in 2025
    UserJot is a modern, user-friendly tool designed specifically to collect and manage user feedback. It helps teams easily gather feature requests, bug reports, and user ideas in one place. With a clean and intuitive interface, UserJot makes it simple to engage your users, prioritize their suggestions, and keep everyone informed with transparent roadmaps and changelogs. It's ideal for startups, SaaS companies, and... - Source: dev.to / 29 days ago
  • Top 5 FeedBear Alternatives in 2025
    UserJot is a modern platform designed to help startups and product teams collect, organize, and act on user feedback. With its clean, easy-to-use interface, UserJot makes gathering suggestions, bug reports, and feature requests straightforward. It includes intuitive boards, voting, and built-in roadmaps to keep everyone informed. Thanks to smart tagging and moderation tools, organizing feedback is effortless. You... - Source: dev.to / about 1 month ago
  • Top 5 Nolt.io Alternatives for Feedback Management in 2025
    UserJot is a modern platform designed specifically to help teams collect, manage, and act on user feedback. It combines simplicity with powerful features, making it easy to understand what your users really want. UserJot lets you create feedback boards, track feature requests, and clearly communicate your roadmap. It's especially good if you value a clean, user-friendly design and straightforward pricing. You can... - Source: dev.to / about 1 month ago
View more

What are some alternatives?

When comparing UserTesting.com and UserJot, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

Nolt.io - A fast & beautiful way to collect user feedback

User Interviews - User Interviews is a tool to recruit participants for product tests and market research.

Upvoty - User feedback in 1 simple overview 🔥