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Upvoty VS UserTesting.com

Compare Upvoty VS UserTesting.com and see what are their differences

UserGuiding
Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement. featured
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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Upvoty logo Upvoty

User feedback in 1 simple overview 🔥

UserTesting.com logo UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!
  • Upvoty
    Image date //
    2024-09-17

With Upvoty you are able to collect and manage valuable feedback from your users in 1 simple overview. You can also share your product roadmap to show your users what's next. Turn user feedback into actionable product optimizations! Try it for free!

  • UserTesting.com Landing page
    Landing page //
    2023-09-27

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

Upvoty

Website
upvoty.com
Pricing URL
Official Upvoty Pricing
$ Details
paid Free Trial $15.0 / Monthly (Unlimited projects available)
Platforms
Shopify Google Chrome Safari iOS Android Wordpress Magento Browser
Release Date
2018 November
Edit details

UserTesting.com

Website
usertesting.com
Pricing URL
Official UserTesting.com Pricing
$ Details
Free Trial
Platforms
-
Release Date
2007 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Darrell Benatar
Employees
500 - 999
Edit details

Upvoty features and specs

  • User-Friendly Interface
    Upvoty has a simple and intuitive interface, making it easy for users to navigate and submit feedback without a steep learning curve.
  • Centralized Feedback
    It allows for centralized collection of feedback, ensuring that all input from users is gathered in one place for easy management and analysis.
  • Customizable Feedback Boards
    Upvoty provides customizable feedback boards which can be adapted to match the branding and user requirements of different businesses.
  • Roadmap Integration
    The platform includes a roadmap feature which helps businesses communicate the progress of their projects and planned updates based on user feedback.
  • Voting System
    Users can upvote suggestions, helping prioritize features based on actual demand and user importance.
  • Status Tags
    Feedback can be tagged with different statuses (e.g., 'planned', 'in progress', 'completed'), providing transparency to users on the progress of their suggestions.
  • Integration Options
    Upvoty offers integrations with several other tools, such as Slack, Trello, and Zapier, enhancing its utility within an existing tech stack.

UserTesting.com features and specs

  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages of UserTesting.com

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

Analysis of Upvoty

Overall verdict

  • Upvoty is a solid choice for teams looking to streamline their feedback process, collaborate on product ideas, and keep users informed about updates. Its intuitive interface and useful features make it a valuable tool for many businesses.

Why this product is good

  • Upvoty is a user feedback and idea management tool that helps teams gather and prioritize customer feedback effectively. It offers features like feedback boards, product roadmaps, and changelogs, which can facilitate better communication between product teams and users, helping teams improve their offerings based on real customer input.

Recommended for

  • Product managers who need to prioritize product development based on customer feedback.
  • Teams looking for a structured way to gather and organize feedback from users.
  • Businesses that want to engage with their community and keep users updated with planned or released improvements.

Analysis of UserTesting.com

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

Upvoty videos

+ Add

Take Your Feedback Up A Level With Upvoty (Onboarding and Review)

UserTesting.com videos

+ Add

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Category Popularity

0-100% (relative to Upvoty and UserTesting.com)

Upvoty

UserTesting.com

Customer Feedback
77 77%
Customer Feedback
23% 23
User Experience
0 0%
User Experience
100% 100
User Feedback
100 100%
User Feedback
0% 0
Usability
0 0%
Usability
100% 100

User comments

Share your experience with using Upvoty and UserTesting.com. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Upvoty and UserTesting.com

Upvoty Reviews

  1. Zoe Dillian
    · Product at Fastned ·
    Switched to Upvoty

    Easily migrated from another tool, our team and users are loving Upvoty thus far, now 5 months in.

    🏁 Competitors: Canny.io, Nolt.io, hellonext.co
    👍 Pros:    Easy to use|Usability|User-friendly|Great customer support|Fast support|Easy to setup|Easy implementation
    👎 Cons:    Mobile app
  2. Bobby
    · owner at Bobstores ·
    Nice tool, quick response

    We use upvoty for a few months now, every month they add some new cool features. They listen to their customers very carfully. They should be, otherwise their tool does not work :-D

  3. Robin van Delft
    · Founder at van Delft HQ ·
    Collecting customer feedbacks never been easier.

    I have been waiting a long time for a beautiful and easy to use feedback tool - Upvoty is it. Upvoty also nails all the little things.

    This tool really helps our customers provide feedback and priorities to our Product, and Development teams. We were able to implement this directly into our app which creates a seamless experience for our users.

Top 10 FeatureBase alternatives you should evaluate in 2024
Upvoty is one of the best alternatives for Featurebase. It is a platform aimed at simplifying the management of customer feedback, enabling businesses to collect, prioritize, and address suggestions effectively. Upvoty (opens in new tab) empowers companies to possess valuable insights from their users, facilitating data-informed decisions to enhance their offerings.
Source: featureos.app
17 Best Canny Alternatives in 2024
Upvoty is a user feedback application that allows companies to easily receive, organize, and act on their customers’ opinions. It helps you gather, organize, and prioritize user feedback into actionable product optimizations. The tool gives website owners an insight into what features or new products users want most and keeps customers informed with a changelog.
Source: supahub.com

UserTesting.com Reviews

10 Best Canny Alternatives and Competitors in 2025
The best way to understand your users is to put yourself in their shoes. With UserTesting, see what your customers see when they use your products and dive into user feedback to build products they’ll use daily. 🎯
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
UserTesting is a UX research tool that allows users to gain user insights via video feedback. UX teams can use the UserTesting panel to hire testers and delegate tasks to uncover how users interact with their product.
Source: maze.co
10 Best Hotjar Alternatives & Competitors in 2023
Plus, users can not reach any visualized data on the UserTesting dashboard and this makes it rather difficult to understand what exactly is going on on a website.
Source: www.socialpros.co
Best 8 Affordable UserZoom Alternatives in 2023
A vast quantity of worthless responses is the platform’s biggest and most noticeable downside. While UserTesting has a large volunteer pool, it appears that a considerable number of them are not qualified to participate in meaningful research. Some respondents are impatient, cheat, or appear to be uninterested in the procedure, all of which detracts from the overall...
Source: blog.uxtweak.com
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...
Source: blog.uxtweak.com

Social recommendations and mentions

Based on our record, UserTesting.com seems to be a lot more popular than Upvoty. While we know about 101 links to UserTesting.com, we've tracked only 1 mention of Upvoty. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Upvoty mentions (1)

  • $20,000 MRR bootstrapped - Here's how we did it
    💬 User feedback: From the very start, we listened really carefully to the feedback of our users (of course by using our own product - upvoty.com). This resulted in us building a product that was valuable and people actually wanted to pay for it. Source: over 3 years ago

UserTesting.com mentions (101)

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: over 1 year ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: over 1 year ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: over 1 year ago
  • 🚀 Improve Your Site; Get Expert Reviews On Your Creation!
    User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: over 1 year ago
  • Is MTurk worth it for new users? (ZERO rejections, either...)
    Try usertesting.com, it fits into your schedule better. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Upvoty and UserTesting.com, you can also consider the following products

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Nolt.io - A fast & beautiful way to collect user feedback

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

User Interviews - User Interviews is a tool to recruit participants for product tests and market research.

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