Software Alternatives, Accelerators & Startups

UserTesting.com VS Sentry.io

Compare UserTesting.com VS Sentry.io and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

UserTesting.com logo UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Sentry.io logo Sentry.io

From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.
  • UserTesting.com Landing page
    Landing page //
    2023-09-27

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

  • Sentry.io Landing page
    Landing page //
    2023-08-26

UserTesting.com

$ Details
Free Trial
Release Date
2007 January
Startup details
Country
United States
State
California
Founder(s)
Darrell Benatar
Employees
500 - 999

UserTesting.com features and specs

  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages of UserTesting.com

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

Sentry.io features and specs

  • Real-time error tracking
    Sentry provides real-time error tracking, ensuring that developers are immediately notified of errors as they occur. This allows for faster debugging and reduces downtime.
  • Detailed error reports
    Sentry generates detailed error reports which include stack traces, diagnostic data, and contextual information, making it easier to understand and resolve issues.
  • Integrations
    Sentry integrates seamlessly with a wide range of development tools and services such as GitHub, Slack, Jira, and more, allowing for smooth workflows and streamlined issue management.
  • Releases and version tracking
    Sentry's releases feature allows developers to track errors and performance issues specific to software releases, helping in identifying regressions and ensuring each new version is more stable.
  • Performance monitoring
    Beyond error tracking, Sentry offers performance monitoring which helps in identifying slow performance issues and bottlenecks within the application.
  • User feedback
    Sentry allows capturing user feedback directly within the application, which can provide additional context to errors and improve the overall user experience.

Possible disadvantages of Sentry.io

  • Pricing
    Sentry's pricing model can be expensive for small teams or startups, especially if they need advanced features or higher usage limits.
  • Complexity
    Despite its rich feature set, Sentry can be quite complex to configure and use, particularly for developers who are new to error tracking and monitoring tools.
  • Learning curve
    There is a learning curve associated with Sentry, both in terms of setup and effectively utilizing all its features to their full potential.
  • Potential privacy concerns
    Given that Sentry collects a significant amount of diagnostic data, there may be privacy concerns, especially in regulated industries that require strict data compliance.
  • Resource usage
    The integration of Sentry into an application can add some overhead in terms of resource usage, which might be a concern for high-performance applications.

Analysis of UserTesting.com

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

Analysis of Sentry.io

Overall verdict

  • Sentry.io is regarded as a powerful and efficient tool for error tracking and performance monitoring, especially for developers who want to improve their application's reliability and stability.

Why this product is good

  • Sentry.io is considered a good monitoring tool due to its comprehensive error tracking and performance management features. It allows developers to quickly identify and resolve issues in their applications by providing detailed error reports, stack traces, and context about the environment in which an error occurred. Additionally, its integration capabilities with various programming languages and platforms make it a versatile choice for many development teams.

Recommended for

    Sentry.io is recommended for software development teams of all sizes, particularly those who need robust error monitoring solutions, operate across multiple programming languages, or require integration with other development tools and workflows. It is also beneficial for teams looking to enhance their application's performance and quickly respond to issues in production.

UserTesting.com videos

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Sentry.io videos

Application Monitoring 101: Getting Started with Sentry

Category Popularity

0-100% (relative to UserTesting.com and Sentry.io)
User Experience
100 100%
0% 0
Error Tracking
0 0%
100% 100
Usability
100 100%
0% 0
Monitoring Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserTesting.com and Sentry.io

UserTesting.com Reviews

10 Best Canny Alternatives and Competitors in 2025
The best way to understand your users is to put yourself in their shoes. With UserTesting, see what your customers see when they use your products and dive into user feedback to build products they’ll use daily. 🎯
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
UserTesting is a UX research tool that allows users to gain user insights via video feedback. UX teams can use the UserTesting panel to hire testers and delegate tasks to uncover how users interact with their product.
Source: maze.co
10 Best Hotjar Alternatives & Competitors in 2023
Plus, users can not reach any visualized data on the UserTesting dashboard and this makes it rather difficult to understand what exactly is going on on a website.
Best 8 Affordable UserZoom Alternatives in 2023
A vast quantity of worthless responses is the platform’s biggest and most noticeable downside. While UserTesting has a large volunteer pool, it appears that a considerable number of them are not qualified to participate in meaningful research. Some respondents are impatient, cheat, or appear to be uninterested in the procedure, all of which detracts from the overall...
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...

Sentry.io Reviews

Comparison of Cron Monitoring Services (November 2023)
Sentry launched in 2012, is registered in the United States and runs on AWS and Google Cloud. Sentry is a VC-funded company and has 200+ employees. Sentry started as an error tracking service, grew into APM, and launched cron monitoring support in public beta in January 2023. Sentry uses the SaaS business model, but its source code is available under the FSL license. Sentry...
5 Best DevSecOps Tools in 2023
There are many platforms that can be utilized for monitoring and alerting. Some examples are New Relic, Datadog, AWS CloudWatch, Sentry, Dynatrace, and others. Again, these providers each have pros and cons related to pricing, offering, ad vendor lock-in. So research the options to see what may possibly be best for a given situation.
13 tools to use for DevSecOps automation
💰 Sentry.io is a service that helps you monitor and fix crashes in real-time, so that you can diagnose and optimize code performance. The Sentry.io node allows you to manage information about events, issues, projects, and releases.
Source: n8n.io
Best Error Monitoring Services for Elixir Phoenix
Sentry provides an Elixir-specific getting started guide to walk you through setup. It also provides an Elixir SDK you can add as a mix.exs package. Sentry limits email support to only customers on certain plans. However, it does offer a community forum to ask questions.
Source: staknine.com
6 Bugsnag Alternatives to Consider in 2021
Sentry is a cloud-hosted error tracking tool that helps to resolve crashes and other similar issues in your apps. Many software teams use Sentry to enhance their deployed app’s efficiency and build a better user experience. Sentry assists you in catching and fixing multiple errors together with ease. In general, this error tracking solution can automatically track all types...
Source: scoutapm.com

Social recommendations and mentions

Based on our record, UserTesting.com should be more popular than Sentry.io. It has been mentiond 101 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserTesting.com mentions (101)

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: over 1 year ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: over 1 year ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: over 1 year ago
  • 🚀 Improve Your Site; Get Expert Reviews On Your Creation!
    User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: over 1 year ago
  • Is MTurk worth it for new users? (ZERO rejections, either...)
    Try usertesting.com, it fits into your schedule better. Source: almost 2 years ago
View more

Sentry.io mentions (67)

  • 5 Essential Tools Every Bootstrapped SaaS Startup Needs to Succeed
    Sentry is a powerful error monitoring and performance tracking tool designed for modern SaaS applications. - Source: dev.to / 4 months ago
  • How to Fix an Error within Minutes with Sentry and GitAuto
    Our Sentry dashboard shows a TypeError with the message 'NoneType' object is not iterable. The error occurs in:. - Source: dev.to / 4 months ago
  • The Risks of User Impersonation
    The next rung up are User recordings. For users that are having issues, we have concrete recorded data for their flow. The flows would include anything relevant to the application, how they used it, what actions they took. All so we can actually see what happened in context for when there is a problem. No one wants to spend any time looking at recordings if they don't have to. It is also very difficult to identify... - Source: dev.to / 5 months ago
  • This Month in Solid #10: SolidHack 2024 Winners 😎
    We also want to share a huge thank you to our sponsors Netlify and Sentry. - Source: dev.to / 6 months ago
  • How to Define Engineering Standards (with Backstage)
    Using the example of AcmeCorp.com again, let’s take one of their areas are turn it into a Scorecard with a series of checks. They use Datadog for their dashboards and Sentry for their logging so they can both provide sources of truth for their checks. - Source: dev.to / 8 months ago
View more

What are some alternatives?

When comparing UserTesting.com and Sentry.io, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Raygun - Raygun gives developers meaningful insights into problems affecting their applications. Discover issues - Understand the problem - Fix things faster.

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

Rollbar - Rollbar collects errors that happen in your application, notifies you, and analyzes them so you can debug and fix them. Ruby, Python, PHP, Node.js, JavaScript, and Flash libraries available.

User Interviews - User Interviews is a tool to recruit participants for product tests and market research.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.