Software Alternatives, Accelerators & Startups

Rollbar VS UserTesting.com

Compare Rollbar VS UserTesting.com and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Rollbar logo Rollbar

Rollbar collects errors that happen in your application, notifies you, and analyzes them so you can debug and fix them. Ruby, Python, PHP, Node.js, JavaScript, and Flash libraries available.

UserTesting.com logo UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!
  • Rollbar Landing page
    Landing page //
    2023-10-18
  • UserTesting.com Landing page
    Landing page //
    2023-09-27

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

UserTesting.com

$ Details
Free Trial
Release Date
2007 January
Startup details
Country
United States
State
California
Founder(s)
Darrell Benatar
Employees
500 - 999

Rollbar features and specs

  • Real-time Error Tracking
    Rollbar provides real-time error monitoring and alerts, allowing developers to quickly identify and address issues in production environments.
  • Comprehensive Error Reports
    It offers detailed error reports that include stack traces, browser data, device data, and more, which help in diagnosing and fixing errors faster.
  • Supports Multiple Languages and Frameworks
    Rollbar supports a wide range of programming languages and frameworks, making it a versatile tool for various tech stacks.
  • Integrations with Popular Tools
    Rollbar integrates with popular development and workflow tools like Slack, Jira, GitHub, and more, enhancing team collaboration and productivity.
  • Customizable Notifications
    Users can customize notifications based on error severity, frequency, and other parameters to reduce noise and focus on critical issues.
  • AI-assisted Triage
    The platform uses AI to group and prioritize errors, helping developers focus on the most impactful issues first.
  • User Context and Telemetry
    Gives insight into user actions leading up to an error, which can be crucial for reproducing and fixing issues.
  • Deployment Tracking
    Rollbar allows you to track when errors are introduced by specific deployments, making it easier to pinpoint the root cause.
  • Scalable
    Suitable for companies of all sizes, from startups to large enterprises, providing scalable solutions that grow with your business.

Possible disadvantages of Rollbar

  • Pricing
    Rollbar can be expensive for small teams or startups, especially as the volume of errors and the need for advanced features grow.
  • Learning Curve
    While feature-rich, Rollbar may have a steep learning curve for new users who are not familiar with error tracking tools.
  • Occasional False Positives
    Some users report occasional false positives, which can divert attention from actual issues.
  • Custom Plan Limitations
    The need for a custom plan to access certain advanced features can be a limitation for smaller teams who may not have the budget.
  • Performance Overhead
    Introducing Rollbar into your application can add some performance overhead, although typically minimal. It still needs to be managed.
  • Data Privacy Concerns
    Storing sensitive error data in a third-party service can raise privacy and compliance concerns, especially for industries with strict regulations.

UserTesting.com features and specs

  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages of UserTesting.com

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

Analysis of Rollbar

Overall verdict

  • Yes, Rollbar is generally considered a good tool for error monitoring and management. Its comprehensive features and real-time insights make it a valuable addition for development teams aiming to improve their application's reliability and performance.

Why this product is good

  • Rollbar is known for its robust error tracking and monitoring capabilities. It provides real-time feedback on application errors, helping developers identify, diagnose, and fix issues quickly. Rollbar supports a wide range of programming languages and integrates well with various development and collaboration tools. Its features include automated error grouping, detailed error reports, and the ability to track the entire lifecycle of errors from detection to resolution.

Recommended for

  • Development teams that require real-time error tracking
  • Organizations looking to improve application reliability
  • Projects of various sizes, from startups to large enterprises
  • Teams that use continuous integration/continuous deployment (CI/CD) practices
  • Developers who need seamless integration with programming languages and tools

Analysis of UserTesting.com

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

Rollbar videos

Miata Hard Dog Ace Rollbar Review

UserTesting.com videos

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Category Popularity

0-100% (relative to Rollbar and UserTesting.com)
Error Tracking
100 100%
0% 0
User Experience
0 0%
100% 100
Exception Monitoring
100 100%
0% 0
Usability
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Rollbar and UserTesting.com

Rollbar Reviews

6 Bugsnag Alternatives to Consider in 2021
Apart from detecting, diagnosing, and helping to fix errors in real-time, Rollbar also provides high-quality insights/analytics into the application’s error ecosystem. It offers a straightforward interface for managing and viewing the issues, making it easy to accumulate insights from your code and allowing you to see how users find their way around in your application....
Source: scoutapm.com

UserTesting.com Reviews

10 Best Canny Alternatives and Competitors in 2025
The best way to understand your users is to put yourself in their shoes. With UserTesting, see what your customers see when they use your products and dive into user feedback to build products they’ll use daily. 🎯
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
UserTesting is a UX research tool that allows users to gain user insights via video feedback. UX teams can use the UserTesting panel to hire testers and delegate tasks to uncover how users interact with their product.
Source: maze.co
10 Best Hotjar Alternatives & Competitors in 2023
Plus, users can not reach any visualized data on the UserTesting dashboard and this makes it rather difficult to understand what exactly is going on on a website.
Best 8 Affordable UserZoom Alternatives in 2023
A vast quantity of worthless responses is the platform’s biggest and most noticeable downside. While UserTesting has a large volunteer pool, it appears that a considerable number of them are not qualified to participate in meaningful research. Some respondents are impatient, cheat, or appear to be uninterested in the procedure, all of which detracts from the overall...
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...

Social recommendations and mentions

Based on our record, UserTesting.com should be more popular than Rollbar. It has been mentiond 101 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Rollbar mentions (22)

  • 12 Best Instabug Alternatives For Debugging In 2025
    Rollbar is a helpful tool for tracking user errors and debugging. It helps developers monitor, detect, and fix errors across different platforms, including web, mobile, and backend systems. It offers detailed error reports, tracks problems as they happen, and works smoothly with popular tools like Jira, GitHub, and Slack to make workflows easier. Rollbar is built to save time on debugging by grouping similar... - Source: dev.to / 4 months ago
  • Sentry Alternatives for Better Error Tracking
    Rollbar is a highly effective real-time error tracking and debugging tool, crafted specifically for software developers. It aims to streamline the process of identifying and resolving errors across various programming languages and platforms, enhancing application quality and developer efficiency. For teams exploring sentry alternatives, Rollbar offers a compelling solution with its robust feature set and seamless... - Source: dev.to / 9 months ago
  • How to Setup a Project That Can Host Up to 1000 Users for Free
    Rollbar is a great error-tracking service. It alerts us on exceptions and errors, provides analysis tools and dashboard, so we can see, reproduce, and fix bugs quickly when something went wrong. This service has a possibility to log not only uncaught exceptions but any messages. By default, the messages are reported synchronously, but you can enable asynchronous reporting using Sidekiq, girl_friday, or Resque.... - Source: dev.to / about 1 year ago
  • Cleaning routines to keep your project without bugs
    **2. Rollbar **is an error-tracking system that tells you if there are any errors occurring and if the app is functioning a-okay. - Source: dev.to / about 1 year ago
  • Ask HN: Who is hiring? (May 2024)
    Rollbar | https://rollbar.com | Remote US, Remote Europe, Budapest | Engineering, Technical Solutions About Rollbar: * We're a ~30-person team (SF, Budapest, remote US and Europe) with a mission to help developers build software quickly and painlessly * We help tens of thousands of developers find and fix errors faster. * Our backend handles billions of errors with low latency and high reliability * Our front-end... - Source: Hacker News / about 1 year ago
View more

UserTesting.com mentions (101)

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: over 1 year ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: over 1 year ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: over 1 year ago
  • 🚀 Improve Your Site; Get Expert Reviews On Your Creation!
    User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: over 1 year ago
  • Is MTurk worth it for new users? (ZERO rejections, either...)
    Try usertesting.com, it fits into your schedule better. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Rollbar and UserTesting.com, you can also consider the following products

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Raygun - Raygun gives developers meaningful insights into problems affecting their applications. Discover issues - Understand the problem - Fix things faster.

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

User Interviews - User Interviews is a tool to recruit participants for product tests and market research.