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UserTesting.com VS Greenshot

Compare UserTesting.com VS Greenshot and see what are their differences

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UserTesting.com logo UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Greenshot logo Greenshot

Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.
  • UserTesting.com Landing page
    Landing page //
    2023-09-27

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

  • Greenshot Landing page
    Landing page //
    2018-09-30

UserTesting.com

Website
usertesting.com
Pricing URL
Official UserTesting.com Pricing
$ Details
Free Trial
Release Date
2007 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Darrell Benatar
Employees
500 - 999
Edit details

Greenshot

Website
getgreenshot.org
Pricing URL
-
$ Details
Release Date
-
Edit details

UserTesting.com features and specs

  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages of UserTesting.com

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

Greenshot features and specs

  • Open Source
    Greenshot is an open-source tool, meaning it is free to use and has a transparent development process. Users can view, modify, and distribute the source code.
  • Lightweight
    Greenshot has a small footprint and runs efficiently, making it suitable for use on older or less powerful systems without significantly impacting performance.
  • Customizable
    The tool offers various configuration options, allowing users to tailor the screenshot capture process and output to their specific needs.
  • Annotation Tool
    Greenshot includes built-in annotation tools, enabling users to edit, highlight, and add notes to their screenshots directly within the application.
  • Multiple Export Options
    Users can save screenshots in various formats or directly upload them to cloud services or share them via email, making it versatile for different use cases.

Possible disadvantages of Greenshot

  • Windows-Centric
    Greenshot primarily supports Windows. Users on macOS and Linux might find it less optimized or need to seek alternative solutions.
  • Learning Curve
    Although versatile, the extensive features and customization options might present a learning curve for new users, particularly those unfamiliar with screenshot tools.
  • Limited Advanced Editing
    While Greenshot offers annotation tools, it lacks advanced image editing capabilities found in more comprehensive graphic design software.
  • Occasional Bugs
    As with many open-source projects, users may encounter occasional bugs or stability issues, requiring community support or patience for fixes.
  • No Video Capture
    Greenshot is designed exclusively for capturing static screenshots and does not support video or GIF recording, unlike some of its competitors.

Analysis of UserTesting.com

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

Analysis of Greenshot

Overall verdict

  • Overall, Greenshot is a recommended screenshot tool due to its comprehensive features that cater to both basic and advanced screenshot needs while being resource-efficient.

Why this product is good

  • Greenshot is considered a good tool by many users due to its simplicity, ease of use, and powerful features that are highly beneficial for creating and editing screenshots. It offers various annotation tools, multiple output options, and integration with other services which enhance productivity and documentation processes.

Recommended for

  • Students who need to include annotated screenshots in their reports or presentations.
  • Office workers who frequently share screen captures in emails or documents.
  • Software developers and testers who require detailed screenshots for bug reporting and documentation.
  • Anyone looking for an easy-to-use, free, and reliable screenshot tool.

UserTesting.com videos

+ Add

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Greenshot videos

+ Add

My Greenshot Review 2017

More videos:

  • Tutorial - Complete Greenshot Tutorial for Beginners | Best Screen Capture Tool for Windows 10
  • Review - Greenshot Screenshot App Review

Category Popularity

0-100% (relative to UserTesting.com and Greenshot)

UserTesting.com

Greenshot

User Experience
100 100%
User Experience
0% 0
Screenshot Annotation
0 0%
Screenshot Annotation
100% 100
Usability
100 100%
Usability
0% 0
Screenshots
0 0%
Screenshots
100% 100

User comments

Share your experience with using UserTesting.com and Greenshot. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserTesting.com and Greenshot

UserTesting.com Reviews

10 Best Canny Alternatives and Competitors in 2025
The best way to understand your users is to put yourself in their shoes. With UserTesting, see what your customers see when they use your products and dive into user feedback to build products they’ll use daily. 🎯
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
UserTesting is a UX research tool that allows users to gain user insights via video feedback. UX teams can use the UserTesting panel to hire testers and delegate tasks to uncover how users interact with their product.
Source: maze.co
10 Best Hotjar Alternatives & Competitors in 2023
Plus, users can not reach any visualized data on the UserTesting dashboard and this makes it rather difficult to understand what exactly is going on on a website.
Source: www.socialpros.co
Best 8 Affordable UserZoom Alternatives in 2023
A vast quantity of worthless responses is the platform’s biggest and most noticeable downside. While UserTesting has a large volunteer pool, it appears that a considerable number of them are not qualified to participate in meaningful research. Some respondents are impatient, cheat, or appear to be uninterested in the procedure, all of which detracts from the overall...
Source: blog.uxtweak.com
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...
Source: blog.uxtweak.com

Greenshot Reviews

Top 13 Free Snagit Alternatives For 2021
Greenshot is a free and open source screen-capture tool that can serve as a Snagit free alternative for Windows 7. It is quite unfortunate that Greenshot is only compatible with Windows, but hey, it’s free, so we can’t judge.
Source: screenrec.com
15 Best Snagit Alternatives in 2020
Greenshot is an open source screen capture tool. This tool allows you to quickly capture screenshots of a selected region, window, or entire screen. It also helps you to capture scrolling web pages from the Internet Explorer and other browsers.
Source: www.guru99.com
30 Best Free Screen Capture Tools and Plugins
Greenshot can capture any region on the screen or a web page and present the options to annotate or highlight parts of the shot. Interestingly, it provides an option to save the file or upload it to Flickr or Picasa. But it runs only on Windows PC.
Source: www.hongkiat.com

Social recommendations and mentions

Greenshot might be a bit more popular than UserTesting.com. We know about 117 links to it since March 2021 and only 101 links to UserTesting.com. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserTesting.com mentions (101)

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: over 1 year ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: over 1 year ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: over 1 year ago
  • 🚀 Improve Your Site; Get Expert Reviews On Your Creation!
    User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: over 1 year ago
  • Is MTurk worth it for new users? (ZERO rejections, either...)
    Try usertesting.com, it fits into your schedule better. Source: almost 2 years ago
View more

Greenshot mentions (117)

  • Flameshot – Powerful, yet simple to use open-source screenshot software
    For the last 10(ish) years I've been using Greenshot [1]. I haven't found any issues with it but it is only available on Windows and Mac. [1] https://getgreenshot.org/. - Source: Hacker News / 12 months ago
  • Help removing ads on https://getgreenshot.org/
    Just looking for filters to remove ad space on https://getgreenshot.org/. There is a space at the top on one on the right side. Thanks! Source: over 1 year ago
  • How to get rid of the dialog box after print screen ?
    This is a program installed called Greenshot. It's a utility used for taking screenshots. If you want it to go away, you can uninstall greenshot. Source: over 1 year ago
  • This guy just dropped the BEST MOD of the month and yall dont talk abt it ????
    Here's a useful free software for that https://getgreenshot.org/. Source: almost 2 years ago
  • I opened Start and I searched for Snipping Tool to capture this!
    I had to install Greenshot once for a class and now I use it for all of my screenshots. Source: almost 2 years ago
View more

What are some alternatives?

When comparing UserTesting.com and Greenshot, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

ShareX - ShareX is a free and open source program that lets you capture or record any area of your screen...

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

LightShot - The fastest way to take a customizable screenshot.

User Interviews - User Interviews is a tool to recruit participants for product tests and market research.

Snagit - Screen Capture Software for Windows and Mac

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