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Usersnap VS UnPlug

Compare Usersnap VS UnPlug and see what are their differences

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Contents:
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  3. » Reviews
  4. » Alternatives

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

UnPlug logo UnPlug

Track your iPhone usage & digital detox with Gamification
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • UnPlug Landing page
    Landing page //
    2019-03-06

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

UnPlug

Website
unplug.dbatley.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

UnPlug features and specs

  • Privacy-focused
    UnPlug provides a way to interact with OpenAI's ChatGPT while maintaining user privacy, as it doesn't require user data for plugin interaction.
  • Offline Functionality
    The platform allows users to use ChatGPT functionality without needing an internet connection, making it accessible in offline scenarios.
  • Control over Data
    Users have full control over their data and how their interactions with AI are managed, reducing concerns about data misuse.

Possible disadvantages of UnPlug

  • Limited Features
    Compared to online AI systems, UnPlug might offer fewer features due to offline limitations, affecting the richness of interactions.
  • Complex Setup
    Users may encounter a more complicated setup process to run the system offline as compared to simply accessing an online service.
  • Resource Intensive
    Running AI models offline can be resource-intensive, requiring significant computational power and storage capacity on local devices.

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Analysis of UnPlug

Overall verdict

  • Generally Positive - Users find UnPlug effective for its intended purpose. However, satisfaction levels might vary depending on specific needs and browser compatibility.

Why this product is good

  • UnPlug is a browser extension designed for downloading media content from various websites. It has a reputation for being user-friendly and supporting a wide range of media formats. Users appreciate its seamless integration with browsers, making it convenient to use without additional software.

Recommended for

  • Users who frequently download media content from the web
  • Individuals looking for a lightweight, browser-integrated solution
  • Those who prefer open-source software solutions

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

UnPlug videos

+ Add

WAKE UP THEN UNPLUG! - MOTION POWER UP AND UNLPUG REVIEW

More videos:

  • Review - Best Way to Unplug your Clogged Ears | The Eustachi Middle Ear Exerciser
  • Review - Unplugged Air Guitar Quick Review | Quest, Rift S

Category Popularity

0-100% (relative to Usersnap and UnPlug)

Usersnap

UnPlug

Customer Feedback
100 100%
Customer Feedback
0% 0
Productivity
0 0%
Productivity
100% 100
User Feedback
100 100%
User Feedback
0% 0
iPhone
0 0%
iPhone
100% 100

User comments

Share your experience with using Usersnap and UnPlug. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and UnPlug

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

UnPlug Reviews

We have no reviews of UnPlug yet.
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Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

UnPlug mentions (0)

We have not tracked any mentions of UnPlug yet. Tracking of UnPlug recommendations started around Mar 2021.

What are some alternatives?

When comparing Usersnap and UnPlug, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Clarity - Products - Clarity: Clarity is advanced Chromatography Data Station (CDS) with optional software modules for data acquisition, processing and instrument control. Its

Marker.io - Visual feedback and bug reporting tool for websites

Forest App - Forest is an app that helps you stay focused on the important things in life.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Routine - Todo and notes taking app for busy professionals

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