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Usersnap VS RecordTS

Compare Usersnap VS RecordTS and see what are their differences

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Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

RecordTS logo RecordTS

RecordTS is a remote session recording software.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • RecordTS Landing page
    Landing page //
    2019-07-06

RecordTS is a Terminal Services and Remote Desktop session recording solution that records and audits employees, administrators, external vendors, and consultants’ activities while remotely logged into your Windows server. 

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

RecordTS

Website
tsfactory.com
Pricing URL
Official RecordTS Pricing
$ Details
paid Free Trial $695.0 / One-off
Platforms
Windows Linux
Release Date
2008 April
Edit details

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

RecordTS features and specs

No features have been listed yet.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

RecordTS videos

No RecordTS videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Usersnap and RecordTS)

Usersnap

RecordTS

Customer Feedback
100 100%
Customer Feedback
0% 0
User Monitoring
0 0%
User Monitoring
100% 100
Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
User Analytics
0 0%
User Analytics
100% 100

User comments

Share your experience with using Usersnap and RecordTS. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and RecordTS

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

RecordTS Reviews

We have no reviews of RecordTS yet.
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Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 11 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / over 1 year ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

RecordTS mentions (0)

We have not tracked any mentions of RecordTS yet. Tracking of RecordTS recommendations started around Mar 2021.

What are some alternatives?

When comparing Usersnap and RecordTS, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

asciinema - Record and share your terminal sessions, the right way. Forget screen recording apps and blurry video. Enjoy a lightweight, purely text-based approach to terminal recording.

Marker.io - Visual feedback and bug reporting tool for websites

LiveSession - LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

BugReplay - BugReplay is a bug reporting tool that records your screen and syncs it with network traffic and JavaScript errors. Reporting and fixing bugs just got easier.

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