Software Alternatives, Accelerators & Startups

Usersnap VS Peer

Compare Usersnap VS Peer and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Peer logo Peer

Feedback and performance for today's workforce
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Peer Landing page
    Landing page //
    2023-08-01

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Peer

Website
peer.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Peer features and specs

No features have been listed yet.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Peer videos

No Peer videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Usersnap and Peer)
Customer Feedback
92 92%
8% 8
Visual Bug Reports
100 100%
0% 0
User Feedback
87 87%
13% 13
Slack
0 0%
100% 100

User comments

Share your experience with using Usersnap and Peer. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Peer

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Peer Reviews

We have no reviews of Peer yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Peer mentions (0)

We have not tracked any mentions of Peer yet. Tracking of Peer recommendations started around Mar 2021.

What are some alternatives?

When comparing Usersnap and Peer, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Feedback Fin - Collect feedback on any website (from Webflow to React webapp) by simply plugging in a just few lines of code.

Marker.io - Visual feedback and bug reporting tool for websites

Matter - Create a feedback-focused culture in Slack with Matter!

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Feedback Lane - Feedback Lane lets you add a feedback widget to your website that's connected to a Notion table in your workspace.Make it easy for customers to send you feedback, then manage that feedback where you manage your business (Notion!)