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Usersnap VS Mastodon

Compare Usersnap VS Mastodon and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Mastodon logo Mastodon

Mastodon is a decentralized, open source social network. This is just one part of the network, run by the main developers of the project It is not focused on any particular niche interest - everyone is welcome!
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Mastodon Landing page
    Landing page //
    2023-10-20

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Mastodon

Website
mastodon.social
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Mastodon features and specs

No features have been listed yet.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Mastodon videos

+ Add

Mastodon - Emperor of Sand ALBUM REVIEW

More videos:

  • Review - MASTODON Emperor of Sand Album Review | Overkill Reviews
  • Review - A Closer Look at Mastodon, The Twitter Killer!
  • Review - Mastodon App: The Social Media Alternative to Twitter? | Tech News Briefing Podcast | WSJ
  • Review - 5 Reasons to DITCH TWITTER For Mastodon!
  • Review - No, Mastodon Will Not Replace Twitter

Category Popularity

0-100% (relative to Usersnap and Mastodon)

Usersnap

Mastodon

Customer Feedback
100 100%
Customer Feedback
0% 0
Social Networks
0 0%
Social Networks
100% 100
Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
Social Network
0 0%
Social Network
100% 100

User comments

Share your experience with using Usersnap and Mastodon. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Mastodon

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Mastodon Reviews

Top 12 Alternative Social Media Platform to Consider: An Overview
Imagine a Twitter fuelled by independent communities, not a tech giant. That's Mastodon. It's not one platform, but a network of servers, each with its own vibe, from artists and journalists to cat lovers and techies. You choose your server, connect across them, and post "toots" with longer text, images, and videos. Think open-source Twitter with more freedom and...
Source: www.theknowledgeacademy.com
The 10 Best Twitter Alternatives if You’re Thinking of Quitting X
However, the segmented nature of its network means it can take time to find and build your niche, and it won’t have the immediate, global reach of Twitter. Regarding features, Mastodon mirrors Twitter with timelines and @mentions, but it’s ad-free.
Source: smartblogger.com
4 Twitter alternatives for brands considering leaving Twitter in 2024
You won't find an algorithm on Mastodon. Instead, it shows users posts that the people they follow repost or comment on. This dynamic means it's really important to engage with your community and build organic reach.
Source: zapier.com
10+ Top Facebook Alternatives That Value Your Privacy in 2024
It is ad-free and the system does not track you or collect your data. Only servers that agree to the “Mastodon Server Covenant” (a commitment to integrity) are listed on the main site.
Source: smartblogger.com
If You Want to Leave Twitter Because of Elon Musk, These Are Your Options
The most obvious Twitter replacement is probably Mastodon, a decentralized series of social networking sites that are, in form and function, the most similar to Twitter. The one big difference is that instead of just one Twitter, it’s more like a network of Twitters that can interact with each other but don’t necessarily have to. It’s theoretically possible to be a part of...
Source: www.vice.com

Social recommendations and mentions

Based on our record, Mastodon seems to be a lot more popular than Usersnap. While we know about 615 links to Mastodon, we've tracked only 4 mentions of Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Mastodon mentions (615)

  • What's the Difference Between Mastodon, Bluesky, and Threads
    >I'm not optimistic about non tech people easily logging into mastodon.192.168.555.2.xproxy.remoteinstance2452456a1.mirror.com. Why are you trolling? Mastodon instances have normal URLs like https://mastodon.social, and you can just log in there like any other site. And there's a ton of "non-tech" people on Mastodon.. In fact the people who seem whine the most about how hard it is are the "techies" on HN. It's weird. - Source: Hacker News / 3 days ago
  • Apple M4 iPad Pro Has a New Security Exclave for Camera and Microphone Activity
    I was gonna link to https://mastodon.social/@_inside/112440596781136013; but you're right, it says that "iPadOS running on M4" has "Secure Exclave"; not that "M4 has Secure Exclave". Though I will admit I definitely misread it that way at first. - Source: Hacker News / 17 days ago
  • The Forged Apple Employee Badge
    Did you miss the part where Chris Espinosa said "That’s not Sherry Livingston"? Chris also has a follow-up post not shown in Cabel's blog where he says there aren't any photos of Sherry online: https://mastodon.social/@Cdespinosa/112391173495267599. - Source: Hacker News / about 1 month ago
  • Google Blog: things we announced at I/O 2024
    Personally, I really like this summary: https://mastodon.social/@nixCraft/112444973228241564. - Source: Hacker News / about 1 month ago
  • Attempt to bring a cinematic experience in 256 bytes (WASM)
    Just a follow up to all downvoters: developers care, and are working on improving performance, take a look at one of hopefully many to come, examples - https://mastodon.social/@tdp_org/112440017216320486. - Source: Hacker News / about 1 month ago
View more

What are some alternatives?

When comparing Usersnap and Mastodon, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

X (Twitter) - Connect with your friends and other fascinating people. Get in-the-moment updates on the things that interest you. And watch events unfold, in real time, from every angle.

Marker.io - Visual feedback and bug reporting tool for websites

Facebook - Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Gab - Gab is an ad-free social network dedicated to free speech.

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