Software Alternatives, Accelerators & Startups

Usersnap VS Loom

Compare Usersnap VS Loom and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Loom logo Loom

Loom is a screen recording extension for Chrome that gives people the ability to create and share media. Create your own videos using your camera, screen view, and audio. Read more about Loom.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Loom Landing page
    Landing page //
    2023-05-13

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Loom features and specs

No features have been listed yet.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Loom videos

Loom: Full Review 2019

More videos:

  • Review - Classic Review - LOOM
  • Review - Loom Video Recorder Review 2019

Category Popularity

0-100% (relative to Usersnap and Loom)
Customer Feedback
100 100%
0% 0
Screen Recording
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Video Maker
0 0%
100% 100

User comments

Share your experience with using Usersnap and Loom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Loom

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Loom Reviews

Top 8 Best Free Screen Recorders in 2024
Loom is a modern, user-friendly screen recording app designed for diverse platforms and areas of use. Perfect for business settings, Loom lets you create and fine-tune screen recordings to be easily shared with your team.
Source: mixilab.com
Top 15 Free Alternatives to OBS | Online Free Screen Recorder for PC
This is an easy-to-use OBS alternative for Chromebooks and Macs. Loom can choose different recording styles according to the voice & face you want. At the same time it provides cloud storage and can share videos directly through their portal. It's suitable for team use, bringing the entire team together for recording and collaboration easily.
12 Best Free Chrome Screen Recorder with audio 2022
Loom is one of the most popular screen recording tools on the Google market. Loom records quickly, shares and collaborates easily. Since it has been loved by users, Loom has recently been updated, and many features have now been limited to charging, such as: only the first 100 recorded videos can be accessed. Access to more videos requires an upgrade purchase; free users can...
Best Screen Recorder For PC In 2022
Give Loom a try if you need to quickly record something and share a link. When it comes to recording, Loom isn’t overly complicated: you can choose whether to record just your screen, your screen with webcam video, or just your webcam.
16 BEST Screen Recorder in 2020 [Free/Paid]
Loom is a tool that helps you get your message across through shareable video. It is one of the best screen recording software that enables you to capture your record your front-facing camera, computer screen, and narrate it all at once.
Source: www.guru99.com

Social recommendations and mentions

Based on our record, Loom should be more popular than Usersnap. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Loom mentions (18)

  • How to Stand Out When Asking for a Job
    Telling somebody, “I want to work for you” is only as good as the reasons you give them. If you show them that you can identify value that they need created and can create it, you take a lot of that work off of their plate. Loom is a good tool for walking people through what you can create. Source: 12 months ago
  • Show HN: Walkie-Talkie for Badass Developers
    Async meetings are pretty great), http://loom.com is pretty great. (don't work there, not even a paying customer, but even then it's transformed the way I work.). - Source: Hacker News / about 1 year ago
  • Animation for software guides/snippets
    While not animation software, both loom.com and scribehow.com are a version of this. Loom is pure video and audio, Scribe is a combo of screenshots and written steps. It 'watches' what you do, then makes an instructional guide that can be edited later. Source: about 1 year ago
  • [need feedback] New landing page for upcoming SaaS!
    I'm not on mac, so I use loom.com as an alternative to screen.studio 😉. Source: about 1 year ago
  • WTF Reddit?
    So, is loom.com the sister company of noom.com? I'm afraid to click the link, as I might go to hell. Source: over 1 year ago
View more

What are some alternatives?

When comparing Usersnap and Loom, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Camtasia - Camtasia 2018 makes it easy to record your screen and create polished, professional-looking videos.

Marker.io - Visual feedback and bug reporting tool for websites

OBS Studio - Free and open source software for video recording and live streaming for Mac, Windows and Linux.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Snagit - Screen Capture Software for Windows and Mac