Software Alternatives & Reviews

Usersnap VS Heurio

Compare Usersnap VS Heurio and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Heurio logo Heurio

Do website reviews faster. Heurio eliminates the administration process and lets you focus on creating value in a collaborative and user-friendly way. Perfect for heuristic evaluation, design and development review, bug report, QA testing and more.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Heurio Landing page
    Landing page //
    2023-08-17

Heurio is here to revolutionize your website reviews! Use the extension to make comments and collaborate directly on any live website. Leave prioritized notes, assign actionable change requests, do UX or copy reviews in a user-friendly and collaborative way.

๐Ÿš€ By using Heurio, you are always just one click away from starting a review on any live website. Just turn on the Heurio extension, make some comments (heurios) and share your project with others.

You'll find Heurio a real productivity booster in various review projects, e.g.:

โœ… UX/UI Design Review โœ… Development Review โœ… UX Audit โœ… Copywriting โœ… Heuristic Evaluation โœ… QA Testing โœ… Expert Reviews, โœ… Bug Report, โœ… Getting user feedback, and more...

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Heurio features and specs

No features have been listed yet.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Heurio videos

Heurio Product Tour

Category Popularity

0-100% (relative to Usersnap and Heurio)
Customer Feedback
100 100%
0% 0
Design Tools
0 0%
100% 100
Visual Bug Reports
85 85%
15% 15
Usability Testing
0 0%
100% 100

User comments

Share your experience with using Usersnap and Heurio. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Heurio

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Heurio Reviews

We have no reviews of Heurio yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 12 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / over 1 year ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

Heurio mentions (0)

We have not tracked any mentions of Heurio yet. Tracking of Heurio recommendations started around Aug 2021.

What are some alternatives?

When comparing Usersnap and Heurio, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Heurix.io - Heurix is a free heuristic evaluation tool that helps you work out how to improve your website.

Marker.io - Visual feedback and bug reporting tool for websites

UX Check - Easy heuristic evaluations on your website (chrome ext.)

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Userback - Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.