Software Alternatives, Accelerators & Startups

Usersnap VS GoZen.io

Compare Usersnap VS GoZen.io and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

GoZen.io logo GoZen.io

GoZen Growth is a user-friendly email marketing software with outcome-driven and industry-specific email templates. Get started and grow your business now.
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  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • GoZen.io Landing page
    Landing page //
    2023-04-03

GoZen Growth is a complete email marketing solution. We have an extensive library of industry specific, editable email templates in both HTML and plain text formats to suit major email marketing use cases to get campaigns up and going in a few minutes. Our software is newbie-friendly and comes with a detailed dashboard to help users keep track of all campaigns in one place.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

GoZen.io

Website
gozen.io
$ Details
freemium
Platforms
Wix Squarespace Web Browser
Release Date
-

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

GoZen.io features and specs

  • Contact Import: Yes
  • Lists: Yes
  • Email Templates: Yes
  • Drag & Drop Interface: Yes
  • Signup forms: Yes
  • Campign Outreach: Yes
  • Teams: Yes
  • Analytics and Reporting: Yes

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

GoZen.io videos

No GoZen.io videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Usersnap and GoZen.io)
Customer Feedback
100 100%
0% 0
Email Marketing
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Email Marketing Platforms

User comments

Share your experience with using Usersnap and GoZen.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and GoZen.io

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

GoZen.io Reviews

We have no reviews of GoZen.io yet.
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Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: about 1 year ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

GoZen.io mentions (0)

We have not tracked any mentions of GoZen.io yet. Tracking of GoZen.io recommendations started around Jan 2022.

What are some alternatives?

When comparing Usersnap and GoZen.io, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

Marker.io - Visual feedback and bug reporting tool for websites

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

rivalry - Your competitors websites are full of data that reveals useful information about them. Rivaly helps you collect this data and analyze it so you always can be one step ahead