Software Alternatives, Accelerators & Startups

Usersnap VS Flowroute

Compare Usersnap VS Flowroute and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Flowroute logo Flowroute

Flowroute provides direct access to telephony resources - such as calling, messaging (SMS & MMS), call routing, SIP Trunking and Communication APIs.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Flowroute Landing page
    Landing page //
    2023-04-04

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Flowroute

$ Details
-
Platforms
-
Release Date
-

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Flowroute features and specs

No features have been listed yet.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Flowroute videos

Flowroute SIP Trunk Setup on FreePBX

More videos:

  • Review - Setup Cisco spa112 ATA with flowroute
  • Review - Flowroute - Introduction

Category Popularity

0-100% (relative to Usersnap and Flowroute)
Customer Feedback
100 100%
0% 0
Communication
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Messaging
0 0%
100% 100

User comments

Share your experience with using Usersnap and Flowroute. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Flowroute

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Flowroute Reviews

We have no reviews of Flowroute yet.
Be the first one to post

Social recommendations and mentions

Flowroute might be a bit more popular than Usersnap. We know about 5 links to it since March 2021 and only 4 links to Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Flowroute mentions (5)

  • Direct calls to voicemail when channels are all in use?
    Looks like https://flowroute.com/ may be the way.. Thank to all that responded to my inquiry. Source: over 1 year ago
  • How to use a landline/voip with a spa112?
    Add a few bucks to a sip provider and register your ATA to them. I use flowroute.com and voip.ms personally. Source: over 1 year ago
  • new phone system recco?
    3CX (cost based on (lines/channels), 25 Yealink txx phones, Assuming you have solid internet...port your voice trunks to flowroute.com. Source: over 2 years ago
  • What is the best option for having a reachable phone number and maintaining anonymity?
    I'm not 100% certain what you are looking for in terms of "anonymity", but you can purchase/transfer/park numbers at places like voip.ms, numberbarn.com or flowroute.com which can provide you with SMS, voicemail or voice calling. voip.ms is one of the easiest. You can make your outbound Caller ID (referred to as the CNAME record in industry speak) anonymous or to say just about anything within reason. Source: over 2 years ago
  • Unifi Talk - Comcast SIP
    Calls are very low bandwidth. With a TINY bit of outbound QoS, your calls should be just fine. I have plenty of clients on Comcast that trunk to other providers like clearlyip.com or flowroute.com. We have hundreds of handsets on FreePBX, and not one uses the ISP for SIP trunks. Source: almost 3 years ago

What are some alternatives?

When comparing Usersnap and Flowroute, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

SMSGlobal - SMSGlobal offers a web-based platform and API's enabling businesses to send mass SMS's.

Marker.io - Visual feedback and bug reporting tool for websites

Tatango - Tatango is a mobile messaging platform for agencies.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Postscript - Like Mailchimp for SMS