Usersnap VS Feedier

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

• Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
• Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
• Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
• Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Feedier is an accessible feedback platform that lets teams get instant clarity on their users’ experiences and future needs.

Create playful feedback forms that can be automated and sent during your users’ key touchpoints. Feedier’s dashboard lets you group individual feedback into live journeys. Validate key decisions using easy-to-share visual reports that connect with your existing workflows 🚀

• Interactive forms: Deploy innovative forms quickly with a unique model: S.I.R.A. Measure Satisfaction, collect valuable Insights, Reward to create loyalty, manage you feedback with Live Journeys and finally push an Action to create engagement.

• Get more responses: Push highly targeted and unique feedback requests that not only deliver a much better and quicker experience but also incentivize your participants to give their opinion.

• Empower your data: Feedier act as data-hub. Link cross-data from your applications and services to the feedback you collect. Segment the data you require. Go one step further with sentiment analysis, thanks to machine learning analysis.

• A collaborative platform to infuse actions: Assign feedback in your teams, engage your participants, export your data and generate PDF reports for your management. Detect what's driving your success and how to innovate faster.