Software Alternatives, Accelerators & Startups

Usersnap VS Event Espresso

Compare Usersnap VS Event Espresso and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Event Espresso logo Event Espresso

Event Espresso offers event registration and ticketing management plugin for WordPress.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Event Espresso Landing page
    Landing page //
    2021-09-17

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Event Espresso features and specs

  • Flexible Event Registration
    Event Espresso allows for customizable registration options, accommodating a wide variety of event types and sizes with its versatile settings.
  • Payment Gateway Integration
    The software supports multiple payment gateways, including PayPal, Stripe, and Authorize.net, ensuring flexibility in handling transactions.
  • WordPress Compatibility
    Designed specifically for WordPress, Event Espresso integrates seamlessly, providing a familiar interface and ease of use for WordPress users.
  • Customizable Ticketing Options
    Users can create and manage different ticket types and pricing, including options for discounts and promotions.
  • Automated Notifications
    Event Espresso offers automated email notifications for event confirmations, reminders, and updates, keeping attendees informed.

Possible disadvantages of Event Espresso

  • Learning Curve
    While powerful, the platform can be complex for new users, requiring a time investment to understand all features and controls.
  • Cost
    Event Espresso is a premium plugin with a cost that can add up, especially for small organizations or those with limited budgets.
  • Limited CMS Compatibility
    Since Event Espresso is designed specifically for WordPress, it cannot be used with other content management systems, limiting its audience.
  • Additional Costs for Add-ons
    While the base plugin is feature-rich, some advanced functionalities require additional add-ons, which can increase the overall cost.
  • Customization Requires Technical Knowledge
    For extensive customizations beyond the built-in templates and settings, some technical knowledge of CSS and HTML may be required.

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Event Espresso videos

Event Espresso Review - Event Plugin for WordPress - My Impressions After Using It Twice

More videos:

  • Review - Event Espresso Plugin Review
  • Review - What is Event Espresso?

Category Popularity

0-100% (relative to Usersnap and Event Espresso)
Customer Feedback
100 100%
0% 0
Surveys
0 0%
100% 100
User Feedback
100 100%
0% 0
Tool
0 0%
100% 100

User comments

Share your experience with using Usersnap and Event Espresso. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Event Espresso

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Event Espresso Reviews

We have no reviews of Event Espresso yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Usersnap should be more popular than Event Espresso. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Event Espresso mentions (1)

  • Tickets/Attendance plugin or solution, that allows to retrieve the events a user is registered to.
    Don't know if it makes complete sense for your use case but https://eventespresso.com/ is pretty powerful - I'd recommend checking it out. Source: over 3 years ago

What are some alternatives?

When comparing Usersnap and Event Espresso, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Yoast - Yoast offers plugins to improve SEO and optimize web sites and blogs.

Marker.io - Visual feedback and bug reporting tool for websites

Jackmail - A newsletter plugin for Wordpress.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Wordfence - Comprehensive security plugin for WordPress.