Usersnap VS Event Espresso

Compare Usersnap VS Event Espresso and see what are their differences

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Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Event Espresso

Event Espresso offers event registration and ticketing management plugin for WordPress.

Landing page //
2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Landing page //
2021-09-17

Usersnap

Website: usersnap.com
Pricing URL: Official Usersnap Pricing
$ Details: paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms: Google Chrome Firefox Browser
Release Date: 2020 January

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Event Espresso

Website: eventespresso.com
Pricing URL: Official Event Espresso Pricing
$ Details: -
Platforms: -
Release Date: -

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Usersnap features and specs

Screen recording
Voice recording
Feedback widget
Feedback boards
Feedback & Commenting
Bug Tracking
Integrations
Feedback Collector
Flexible Pricing
NPS Widget
Customer Support
Customer Feedback Widget
Customer portal
Surveys

Event Espresso features and specs

Flexible Event Registration
Event Espresso allows for customizable registration options, accommodating a wide variety of event types and sizes with its versatile settings.
Payment Gateway Integration
The software supports multiple payment gateways, including PayPal, Stripe, and Authorize.net, ensuring flexibility in handling transactions.
WordPress Compatibility
Designed specifically for WordPress, Event Espresso integrates seamlessly, providing a familiar interface and ease of use for WordPress users.
Customizable Ticketing Options
Users can create and manage different ticket types and pricing, including options for discounts and promotions.
Automated Notifications
Event Espresso offers automated email notifications for event confirmations, reminders, and updates, keeping attendees informed.

Possible disadvantages of Event Espresso

Learning Curve
While powerful, the platform can be complex for new users, requiring a time investment to understand all features and controls.
Cost
Event Espresso is a premium plugin with a cost that can add up, especially for small organizations or those with limited budgets.
Limited CMS Compatibility
Since Event Espresso is designed specifically for WordPress, it cannot be used with other content management systems, limiting its audience.
Additional Costs for Add-ons
While the base plugin is feature-rich, some advanced functionalities require additional add-ons, which can increase the overall cost.
Customization Requires Technical Knowledge
For extensive customizations beyond the built-in templates and settings, some technical knowledge of CSS and HTML may be required.

Analysis of Usersnap

Overall verdict

Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

Event Espresso videos

+ Add

Event Espresso Review - Event Plugin for WordPress - My Impressions After Using It Twice

Category Popularity

0-100% (relative to Usersnap and Event Espresso)

Usersnap

Event Espresso

Customer Feedback

100 100%

Customer Feedback

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Surveys

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Surveys

100% 100

User Feedback

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User Feedback

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Tool

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Tool

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User comments

Share your experience with using Usersnap and Event Espresso. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Event Espresso

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion

Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!

Source: mopinion.com

Top 10 Bug Tracking Tools for Web Developers and Designers

Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Source: www.w2ssolutions.com

Event Espresso Reviews

We have no reviews of Event Espresso yet.
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Social recommendations and mentions

Based on our record, Usersnap should be more popular than Event Espresso. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Chatbot widget for support, bugs and feedback?
We are using User Snap. https://usersnap.com/. Source: about 2 years ago
Ask HN: Is there a tool / product that enables commenting on HTML elements?
Https://usersnap.com/ could be an option. - Source: Hacker News / almost 3 years ago
Customer Feedback
Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 3 years ago
User Feedback
Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 3 years ago

Event Espresso mentions (1)

Tickets/Attendance plugin or solution, that allows to retrieve the events a user is registered to.
Don't know if it makes complete sense for your use case but https://eventespresso.com/ is pretty powerful - I'd recommend checking it out. Source: over 3 years ago