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Usersnap VS Cypress.io

Compare Usersnap VS Cypress.io and see what are their differences

UserGuiding
Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement. featured
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Contents:
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  3. » Reviews
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Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Cypress.io logo Cypress.io

Slow, difficult and unreliable testing for anything that runs in a browser. Install Cypress in seconds and take the pain out of front-end testing.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Cypress.io Landing page
    Landing page //
    2023-04-17

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Cypress.io

Website
cypress.io
Pricing URL
Official Cypress.io Pricing
$ Details
Platforms
-
Release Date
-
Edit details

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Cypress.io features and specs

  • Easy Setup and Configuration
    Cypress.io is known for its straightforward setup process, requiring minimal configuration to get started with writing and running tests, making it very accessible for developers new to end-to-end testing.
  • Real-time Reloads
    Cypress offers real-time reloading of tests, which improves the development experience by allowing instant feedback on test results as code changes are made.
  • Time Travel Debugging
    Cypress provides the ability to 'time travel' through tests by taking snapshots of the application state at different steps, making it easier to debug and understand failures.
  • Automatic Waiting
    Tests in Cypress automatically wait for commands and assertions, eliminating the need for manual waits and helping to avoid flaky tests due to timing issues.
  • Built-in Mocking and Stubbing
    Cypress has built-in capabilities for mocking and stubbing network requests, which simplifies testing of applications that depend on various services and APIs.
  • Rich Documentation and Community Support
    Cypress boasts comprehensive documentation and an active community, providing plenty of resources for learning and troubleshooting.
  • Cross Browser Testing
    Cypress supports testing in multiple browsers, including Chrome, Firefox, and Edge, ensuring compatibility across different environments.

Possible disadvantages of Cypress.io

  • Limited Browser Support
    Although Cypress supports several major browsers, it does not support legacy browsers like Internet Explorer, which can be a disadvantage for projects that require testing across a wider range of browsers.
  • No Native Mobile App Testing
    Cypress does not natively support mobile app testing, limiting its use for projects that need end-to-end testing on mobile platforms.
  • Heavy Memory Usage
    Cypress can consume significant system resources, particularly memory, which may impact performance during large or complex test runs.
  • Limited Parallelism
    By default, Cypress's parallel execution capabilities are limited, which can slow down the test suite execution for larger projects, although this can be mitigated with the Dashboard Service (a paid feature).
  • Learning Curve for Advanced Features
    While basic tests are easy to set up, leveraging advanced features like custom commands, plugins, and complex test setups can require a steeper learning curve.
  • Incompatibility with Some Testing Ecosystems
    Cypress's architecture and testing approach can sometimes cause compatibility issues with certain testing frameworks and libraries, particularly those that are tightly coupled with traditional WebDriver-based tools.

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Analysis of Cypress.io

Overall verdict

  • Cypress.io is considered a good testing tool for developers due to its efficiency, ease of use, and robust testing capabilities. Its growing community and continuous updates make it a worthwhile choice for web testing.

Why this product is good

  • Cypress.io is a powerful end-to-end testing framework for web applications. It offers a user-friendly interface, excellent documentation, and provides fast and reliable testing with real-time reloads and debugging. It also integrates well with CI/CD pipelines and supports modern JavaScript frameworks like React, Angular, and Vue.js.

Recommended for

  • Frontend developers who need to test web applications.
  • Teams looking for a reliable end-to-end testing solution.
  • Projects using modern JavaScript frameworks like React, Angular, or Vue.js.
  • Developers who require a tool with extensive documentation and community support.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Cypress.io videos

+ Add

Introduction to automation testing with Cypress.io (Non-selenium framework)

More videos:

  • Review - Testing Angular with Cypress.io | Joe Eames | AngularConnect 2018

Category Popularity

0-100% (relative to Usersnap and Cypress.io)

Usersnap

Cypress.io

Customer Feedback
100 100%
Customer Feedback
0% 0
Automated Testing
0 0%
Automated Testing
100% 100
User Feedback
100 100%
User Feedback
0% 0
Browser Testing
0 0%
Browser Testing
100% 100

User comments

Share your experience with using Usersnap and Cypress.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Cypress.io

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Cypress.io Reviews

20 Best JavaScript Frameworks For 2023
Cypress is a holistic automation testing framework where the tester can perform unit, integration, end-to-end, and regression testing. Additionally, they may orchestrate and unify outcomes with quality measurements and useful insights that support the agile workplace by leveraging the Cypress cloud.
Source: www.lambdatest.com
Top 10 Perfecto alternatives with Zebrunner on top
- is a SaaS web app for easy scaling test runs and debugging failed tests. Pairs with the open source Cypress Test Runner.
Source: zebrunner.com

Social recommendations and mentions

Based on our record, Cypress.io should be more popular than Usersnap. It has been mentiond 27 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Cypress.io mentions (27)

  • Ensuring Web Accessibility with Cypress: A Comprehensive Guide
    Feature: Web Accessibility Tests Feature: Web Accessibility Tests Scenario Outline: Verify all WCAG Violations Given I am on the "" page And Verify all Accessibility Violations Scenario Outline: Verify P1,P2 WCAG Violations Given I am on the "" page And Verify only P1, P2 issues Examples: | url | | https://google.com | | https://amazon.in | | https://agoda.com | |... - Source: dev.to / 9 months ago
  • Simulating Internet Outage and Recovery using Cypress
    In this blog post, we'll explore a Cypress test that replicates this scenario, utilizing the powerful intercept command to manipulate network requests and responses. - Source: dev.to / over 1 year ago
  • Scraping a site?
    Maybe something like Cypress is what you're looking for? Cypress.io. Source: about 2 years ago
  • How to write tests in Django for JavaScript fetch
    You won't be able to test the javascript function itself from within python, but you can exercise the front-end code using something like cypress (https://cypress.io) or the older but still respectable selenium (https://selenium.dev). Source: about 2 years ago
  • What's your CI/CD flow made of?
    How are they run (services (ie. GitHub Action Runners, SauceLabs, Cypress.io, etc.), or self hosted autoscaling infrastructures)? Source: over 2 years ago
View more

What are some alternatives?

When comparing Usersnap and Cypress.io, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Selenium - Selenium automates browsers. That's it! What you do with that power is entirely up to you. Primarily, it is for automating web applications for testing purposes, but is certainly not limited to just that.

Marker.io - Visual feedback and bug reporting tool for websites

Katalon - Built on the top of Selenium and Appium, Katalon Studio is a free and powerful automated testing tool for web testing, mobile testing, and API testing.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Robot framework - Robot Framework is a generic test automation framework for acceptance testing and acceptance...

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