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Usersnap VS CircleCI

Compare Usersnap VS CircleCI and see what are their differences

UserGuiding
Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement. featured
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Contents:
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  3. » Reviews
  4. » Alternatives

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

CircleCI logo CircleCI

CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • CircleCI Landing page
    Landing page //
    2023-10-05

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

CircleCI

Website
circleci.com
Pricing URL
Official CircleCI Pricing
$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Allen Rohner
Employees
500 - 999
Edit details

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

CircleCI features and specs

  • Ease of Use
    CircleCI offers a user-friendly interface and straightforward configuration, making it accessible for both beginners and experienced users.
  • Scalability
    CircleCI easily scales with your project, allowing for flexible resource allocation and handling multiple workflows in parallel.
  • Extensive Integrations
    CircleCI supports a wide range of integrations with various tools and services like GitHub, Bitbucket, Docker, and Slack, enabling seamless workflows.
  • Speed and Performance
    With features like advanced caching, dependency management, and parallelism, CircleCI enables faster builds and quicker feedback cycles.
  • Customizability
    CircleCI provides powerful configuration options through YAML files, allowing users to tailor their CI/CD pipelines to specific project requirements.
  • Free Tier Availability
    CircleCI offers a free plan that includes several features, making it suitable for small projects and open-source contributions.

Possible disadvantages of CircleCI

  • Learning Curve for Advanced Features
    While CircleCI is generally user-friendly, mastering advanced configurations and optimizations can take time and require a deeper understanding of the platform.
  • Cost for Higher Tiers
    The pricing for higher-tier plans can become expensive, especially for large teams or enterprises requiring extensive usage and advanced features.
  • Limited Concurrency in Free Plan
    The free plan has limited concurrent builds, which might not be sufficient for larger projects with high parallelization needs.
  • Occasional Stability Issues
    Users have reported occasional performance and stability issues, particularly during high-demand periods, which can slow down the build process.
  • Configuration Complexity
    If not properly managed, the YAML configuration files can become complex and difficult to maintain for larger projects, leading to potential misconfigurations.

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

CircleCI videos

+ Add

CircleCI Part 1: Introduction to Unit Testing and Continuous Integration

More videos:

  • Tutorial - How To Setup CircleCI On Your Next Project (Vue, React, or Angular)

Category Popularity

0-100% (relative to Usersnap and CircleCI)

Usersnap

CircleCI

Customer Feedback
100 100%
Customer Feedback
0% 0
Continuous Integration
0 0%
Continuous Integration
100% 100
User Feedback
100 100%
User Feedback
0% 0
DevOps Tools
0 0%
DevOps Tools
100% 100

User comments

Share your experience with using Usersnap and CircleCI. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and CircleCI

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

CircleCI Reviews

The Best Alternatives to Jenkins for Developers
CircleCI is a cloud-based CI/CD platform that has gained significant traction in recent years. With a focus on simplicity and ease of use, CircleCI offers a streamlined approach to automating your build, test, and deployment processes. One of its standout features is its strong support for Docker, making it a great choice for teams working with containerized applications.
Source: morninglif.com
Top 5 Jenkins Alternatives in 2024: Automation of IT Infrastructure Written by Uzair Ghalib on the 02nd Jan 2024
CircleCI– Get unparalleled performance and insights with CircleCI’s interactive dashboard and automatic upgrades – revolutionizing the way you build and deploy your applications.
Source: attuneops.io
Top 10 Most Popular Jenkins Alternatives for DevOps in 2024
CircleCI can be a Jenkins replacement for teams seeking a managed experience where performance and support options are priorities. CircleCI is also investing heavily in building new capabilities that cater to the pipeline requirements of apps using AI and ML.
Source: spacelift.io
35+ Of The Best CI/CD Tools: Organized By Category
CircleCI is a complete CI/CD pipeline tool. You can monitor the statuses of your various pipelines from your dashboard. Additionally, CircleCI helps you manage your build logs, access controls, and testing. It’s one of the most popular DevOps and CI/CD platforms in the world.
Source: www.cloudzero.com
10 Jenkins Alternatives in 2021 for Developers
CircleCI is generally recognized for its flexibility and compatibility. Customization is obviously an important factor when making the switch from Jenkins and CircleCI certainly takes an impressive swing at providing users with a solid collection of features.
Source: solutionsuggest.com

Social recommendations and mentions

Based on our record, CircleCI seems to be a lot more popular than Usersnap. While we know about 78 links to CircleCI, we've tracked only 4 mentions of Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

CircleCI mentions (78)

  • End-to-end testing and deployment of a multi-agent AI system with Docker, LangGraph, and CircleCI
    In this tutorial, you will walk through the process of building, testing, and deploying a multi-agent AI system using LangGraph, Docker, AWS Lambda, and CircleCI. You will develop a research-driven AI workflow where different agents,such as fact-checking, summarization, and search agents, work together seamlessly. You will package this application into a Docker container, deploy it to AWS Lambda, and automate the... - Source: dev.to / 3 days ago
  • Improving API Performance In Legacy Systems: A Guide for API Developers
    Tools like Jenkins, GitLab CI/CD, and CircleCI offer capabilities for parallel testing and test caching, allowing multiple tests to run simultaneously. This approach significantly reduces overall testing time and prevents unnecessary delays in deployment. Industry leaders such as Netflix and Amazon employ these practices to minimize outages and maintain high service quality. - Source: dev.to / 3 months ago
  • Top 17 DevOps AI Tools [2025]
    CircleCI is a leading cloud-based platform for CI/CD that automates the software development process, enabling teams to build, test, and deploy applications with efficiency and precision. By integrating seamlessly with popular version control systems like GitHub, GitLab and Bitbucket, CircleCI enhances collaboration and accelerates development cycles. - Source: dev.to / 3 months ago
  • Building a serverless GenAI API with FastAPI, AWS, and CircleCI
    GitHub and CircleCI Accounts: You will need a GitHub account to host your project’s repository and a CircleCI account to automate testing and deployment through CI/CD. - Source: dev.to / 3 months ago
  • CircleCI vs. Jenkins
    CircleCI is a CI/CD platform that automates the process of building, testing, and deploying software. It helps developers integrate code changes more frequently and efficiently, ensuring that software development teams can detect and fix errors quickly. - Source: dev.to / 3 months ago
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What are some alternatives?

When comparing Usersnap and CircleCI, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Jenkins - Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development

Marker.io - Visual feedback and bug reporting tool for websites

Codeship - Codeship is a fast and secure hosted Continuous Delivery platform that scales with your needs.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Travis CI - Simple, flexible, trustworthy CI/CD tools. Join hundreds of thousands who define tests and deployments in minutes, then scale up simply with parallel or multi-environment builds using Travis CI’s precision syntax—all with the developer in mind.

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