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Usersnap VS BugSplat

Compare Usersnap VS BugSplat and see what are their differences

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Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

BugSplat logo BugSplat

No bug is safe! With crash reporting and error monitoring from BugSplat, developers can find, triage, and fix the bugs behind critical defects in half the time. Build, ship, and support your best-ever applications with BugSplat today.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • BugSplat Landing page
    Landing page //
    2023-09-07

With a few lines of code, developers can begin tracking critical defects across all their platforms to find important bugs impacting performance. BugSplat makes it easier than ever to delight your users with quick fixes and stable applications - all while freeing you up to work on things more important than putting out fires.

BugSplat is the leader in splatting bugs in your desktop, mobile, web, and game applications.

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

BugSplat

Website
bugsplat.com
Pricing URL
Official BugSplat Pricing
$ Details
freemium $49.0 / Monthly
Platforms
C++ Mac OSX .Net Crashpad Breakpad Unreal Engine Unity CRYENGINE XBOX Playstation Electron iOS Angular
Release Date
2012 January
Edit details

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

BugSplat features and specs

No features have been listed yet.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

BugSplat videos

+ Add

How to Solve Filmora Problems || BugSplat Problem || Net BT

More videos:

  • Review - KafroGamers: To Bugsplat (New Song) ♪

Category Popularity

0-100% (relative to Usersnap and BugSplat)

Usersnap

BugSplat

Customer Feedback
100 100%
Customer Feedback
0% 0
Project Management
0 0%
Project Management
100% 100
Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
Crash Reporting
0 0%
Crash Reporting
100% 100

User comments

Share your experience with using Usersnap and BugSplat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and BugSplat

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

BugSplat Reviews

We have no reviews of BugSplat yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 12 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

BugSplat mentions (0)

We have not tracked any mentions of BugSplat yet. Tracking of BugSplat recommendations started around Mar 2021.

What are some alternatives?

When comparing Usersnap and BugSplat, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Backtrace - Advanced error tracking & crash management solution for C/C++ applications running in every environment.

Marker.io - Visual feedback and bug reporting tool for websites

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Raygun - Raygun gives developers meaningful insights into problems affecting their applications. Discover issues - Understand the problem - Fix things faster.

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