Software Alternatives, Accelerators & Startups

Usersnap VS Browsee

Compare Usersnap VS Browsee and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Browsee logo Browsee

AI assisted tool to understand user experience visually.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Browsee Landing page
    Landing page //
    2023-09-19

About Browsee

Browsee is your smart assistant to help understand users visually and improve on conversion rates. So, Stop Guessing and Start Acting. We help you with -

Session Replays with Automatic AI Tags

With Browsee, you can visually understand what users love and what issues they face by directly watching user session recordings. Our AI tags find the most interesting sessions for you to watch. We estimate it reduces the effort to watch sessions by 95%.

Page Analysis with Always on Heatmaps with Time Comparison

You can analyze the performance of any page with our User Attention, Click Distribution, and Scroll Depth maps. With our always-on heatmaps, you can make changes to your pages and compare the heatmaps side by side to get a better understanding of page performance due to changes made.

No Code Events and Segments

You can easily track any button or element without adding a single event with retrospective data. You can also create a segment around these actions which will give you certain analytics around sessions, users and average time per session as well as the user.

No Code Funnels

Create Conversion Funnels on retrospective data and analyze where and why users are dropping. With Browsee's funnels, you can get plenty of context from session recordings for drops at every step.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Browsee features and specs

No features have been listed yet.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Browsee videos

Browsee - Session Recordings, Heatmaps, Funnels and Feedback

Category Popularity

0-100% (relative to Usersnap and Browsee)
Customer Feedback
100 100%
0% 0
Web Analytics
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Heatmaps
0 0%
100% 100

User comments

Share your experience with using Usersnap and Browsee. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Browsee

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Browsee Reviews

Best 10 Session Replay Tools and Software
Browsee captures your visitors’ sessions and indexes them for search. Therefore, you can search sessions by user actions, user experience errors, session parameters(such as session duration, referral, UTMs), device details, URL, Clicked element ID, and more.
10 Best Inspectlet Alternatives 2022
If your goal is to understand user behavior, Browsee will help. It is one of the best alternatives that offer a forever free plan, which is a plus for those who don’t want to spend extra money. The following is offered:
Source: www.plerdy.com

Social recommendations and mentions

Based on our record, Browsee should be more popular than Usersnap. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Browsee mentions (10)

  • Tracking user behavior with heatmaps in WordPress? Any plugins?
    Try https://browsee.io. They have pretty good and detailed heatmaps. They also have a WordPress plugin. Source: over 1 year ago
  • Need 3rd party tracking to see where purchases are coming from
    You can try Browsee (https://browsee.io). Not only it will help you with analytics and referrals, but you can also see the session recordings and watch heatmaps for a better understanding of user engagement. Source: over 1 year ago
  • Over 700 clicks but no sales?
    Please fix these issues before spending any money on ads further. I am sure you will get some sales. You can also use session recording and heatmap tools like Browsee to understand the flaws in the user experience on your website. Source: almost 2 years ago
  • Monitoring your next.js app?
    Have not heard about Highlight but FullStory is really great tool. But, the pricing is too high to use it. You can also have a look at Browsee. Source: almost 2 years ago
  • Conversion rate/ abandoned checkout
    Conversion rate is always a challenge for e-commerce businesses. You can watch a few session recordings from tools like Browsee and try to figure out if anything is wrong or if it's normal behavior. Sometimes, it is hard to decode but the issue could be really simple like once you show the delivery charges people abandon the cart or they are unable to select the city. I mean it could be something really simple to... Source: almost 2 years ago
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What are some alternatives?

When comparing Usersnap and Browsee, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Marker.io - Visual feedback and bug reporting tool for websites

RealEye - Online Research Platform with Webcam Eye-Tracking.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Userback - Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.