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UsersInsights VS UserGuiding

Compare UsersInsights VS UserGuiding and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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UsersInsights logo UsersInsights

The Users Insights WordPress user plugin helps you manage your user data in one intuitive, beautiful and searchable place.

UserGuiding logo UserGuiding

Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
Visit Website
  • UsersInsights Landing page
    Landing page //
    2019-11-13
  • UserGuiding Welcome users with an onboarding guide
    Welcome users with an onboarding guide //
    2024-06-14
  • UserGuiding Create product tours and walkthroughs
    Create product tours and walkthroughs //
    2024-06-14
  • UserGuiding Show all of your educational material in-app
    Show all of your educational material in-app //
    2024-06-14
  • UserGuiding Create target segments of your users
    Create target segments of your users //
    2024-06-14
  • UserGuiding Gather and track user feedback
    Gather and track user feedback //
    2024-06-14
  • UserGuiding Get detailed performance analytics
    Get detailed performance analytics //
    2024-06-14

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.

Try UserGuiding today to give your product adoption a huge, instant boost.

UsersInsights

Website
usersinsights.com
Pricing URL
Official UsersInsights Pricing
$ Details
-
Platforms
Wordpress
Edit details

UserGuiding

Website
userguiding.com
Pricing URL
Official UserGuiding Pricing
$ Details
paid Free Trial $69.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox
Edit details

UsersInsights features and specs

  • Comprehensive User Data Collection
    UsersInsights provides in-depth data collection capabilities, allowing businesses to gather detailed information about user behavior, demographics, and interactions. This can enhance user segmentation and targeting strategies.
  • Customizable Reporting
    The platform offers customizable reporting options that allow users to create tailored reports based on the specific metrics and insights they value, facilitating more informed decision-making.
  • Plugin Compatibility
    UsersInsights integrates well with popular WordPress plugins, such as WooCommerce, BuddyPress, and Easy Digital Downloads, making it versatile for websites using these platforms.
  • User-Friendly Interface
    The tool is designed with a user-friendly interface, allowing users without technical expertise to navigate the platform easily and access valuable insights without a steep learning curve.
  • Enhanced Customer Engagement
    By providing detailed user insights, UsersInsights enables businesses to personalize engagement strategies, potentially increasing customer satisfaction and retention.

Possible disadvantages of UsersInsights

  • WordPress Dependency
    UsersInsights is primarily designed for WordPress sites, which limits its applicability and usefulness for businesses utilizing other content management systems.
  • Limited Free Features
    The free version of UsersInsights comes with limited features, and businesses looking for more advanced capabilities might need to invest in the premium version.
  • Resource Intensive
    Depending on the WordPress setup and the amount of data being processed, UsersInsights might require significant server resources, potentially affecting website performance.
  • Learning Curve for Complex Analysis
    While the interface is user-friendly for basic tasks, performing complex data analysis might require a deeper understanding of the platform's functionalities and data interpretation.
  • Potential Data Privacy Concerns
    Collecting and analyzing extensive user data might raise privacy concerns, necessitating strict compliance with data protection regulations such as GDPR.

UserGuiding features and specs

  • User Onboarding Guides
  • Hotspots
  • Onboarding Checklists
  • Knowledge Base
  • Resource Centers
  • Product Updates Page
  • In-App Surveys
  • NPS Surveys
  • User Engagement Analytics
  • User Identification
  • Audience Segmentation
  • No-code
  • Custom Attributes
  • Weekly Reporting Emails
  • Custom CSS
  • Google Analytics Integration
  • Hubspot Integration
  • Slack Integration
  • Intercom Integration
  • Mixpanel Integration
  • Multiple Team Members
  • Multiple Domains

Analysis of UserGuiding

Overall verdict

  • Overall, UserGuiding is generally well-regarded as a valuable tool for improving user onboarding processes. It is praised for its ease of use, flexibility, and effectiveness in enhancing the user experience.

Why this product is good

  • UserGuiding is designed to help businesses create interactive user onboarding experiences without needing to write code. It offers features such as product tours, guides, checklists, tooltips, and analytics to improve user engagement and facilitate better understanding of the software or platform being introduced.

Recommended for

    UserGuiding is recommended for SaaS companies, product managers, and growth teams who are looking to improve customer onboarding and engagement. It is especially beneficial for teams that lack the resources to create custom onboarding solutions from scratch, as it allows them to quickly deploy dynamic guides and tutorials with minimal technical effort.

UsersInsights videos

No UsersInsights videos yet. You could help us improve this page by suggesting one.

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UserGuiding videos

+ Add

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Category Popularity

0-100% (relative to UsersInsights and UserGuiding)

UsersInsights

UserGuiding

CRM
100 100%
CRM
0% 0
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100
Social Listening
100 100%
Social Listening
0% 0
User Engagement
0 0%
User Engagement
100% 100

User comments

Share your experience with using UsersInsights and UserGuiding. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UsersInsights and UserGuiding

UsersInsights Reviews

We have no reviews of UsersInsights yet.
Be the first one to post

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Source: blog.usetiful.com
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.
Source: blog.userguiding.com

Social recommendations and mentions

Based on our record, UserGuiding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UsersInsights mentions (0)

We have not tracked any mentions of UsersInsights yet. Tracking of UsersInsights recommendations started around Mar 2021.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 3 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: over 4 years ago

What are some alternatives?

When comparing UsersInsights and UserGuiding, you can also consider the following products

Affinio - Affinio is an advanced marketing intelligence platform that leverages the interest graph to understand today’s consumers.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Talkwalker - Talkwalker Consumer Intelligence Platform: built for speed of insight, ease of use, and data democratization

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

BlueCava - BlueCava employs multiscreen identification and targeting technologies to provide consumer activity data to large brands.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

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